Quality Technician

This position is on 2nd Shift 2:30pm-10:30pm

JOB SUMMARY: The Quality Assurance Technician is an individual contributor responsible for supporting product and process quality during product launch, on-going manufacturing operations, and at supplier sites as required. Actively evaluates production activities directly at the shop floor by observing and sampling products, and by conducting audits and product and process inspections. Works directly with business unit leadership, manufacturing supervision and operators to ensure product conformance, apply basic problem solving and quality improvement tools, and improve processes to reduce loss and waste; continuously assures that procedures, processes, and products are in compliance with Plascore standards, customer requirements, ANSI, ISO9000 (including developing and revising documentation) and similar international standards; also responsible for document control and retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Perform all duties and responsibilities of a Quality Assurance Tester as required.

2. Perform quality assurance testing of production run samples and pre-production validation samples.

3. Perform special testing for all Business Units as required, including aerospace qualification and first article testing.

4. Perform training of new laboratory and inspection personnel and cross train as necessary; maintain records as required.

5. Maintain and revise as necessary Quality Assurance testing documentation (QC Travelers, Inspection Sheets, Tracking Spreadsheets, etc.).

6. Facilitate the timely completion of Quality Documents.

7. Maintain and revise, as required, all test methods including those used for Instron mechanical testing.

8. Maintain and file records and retain material per Retention Matrix. Ensure records are complete and accurate.

9. As required, issue internal CAR based on observed trends, support Interim Action, Root Cause and Corrective Action, followed by Preventative action and implementation where applicable.

10. Support customer service for customer complaints using CAR processes.

11. Maintain quality and performance indicator reports including work order accuracy, scrap, non conforming material and customer complaints as required.

12. Support Customer satisfaction including Cost, Quality, and Delivery.

13. Participate in improving product, processes, equipment, and methods. Solicit product and process improvement ideas and report to supervision and management.

14. Handle internal and external questions in a prompt and professional manner.

15. Maintain a clean and safe work environment at all times.

16. Continually look to improve job efficiency and performance.

17. Perform all reasonably related duties as assigned.