Quality Analyst Shipping Support Jobs in USA, IN, Whiteland Rose International Job

Required EducationCollege Degree Preferred or High School DiplomaRequired SkillsStrong ability to prioritize tasks and manage competing deadlinesStrong attention to detail in a fast-paced environmentExcellent verbal and written communication skillsCustomer-focused mindsetStrong computer skillsStrong data analysis skillsDemonstrated experience with data entry and report generationProficiency with Microsoft Excel, PowerPoint, and databasesAbility to handle sensitive information with professionalism and discretionStrong organizational skillsStrong problem-solving skillsExperience working cross-functionally with internal teams and external stakeholdersCollaborative mindsetAbility to explain complex topics clearly to diverse audiencesAbility to occasionally lift up to 35 lb.Job DescriptionSupport onsite team by collaborating with 3PL employees and internal Cummins customers related to shipping discrepancy claimsInvestigate shipment discrepancies and determine root causesImplement preventive measures to ensure ongoing quality and complianceSupport customer claims processCoordinate between shipping office and claims analyst teamActively support the Quality team with additional activities as needed to meet quality targetsDrive continuous improvementSupport oversight and administration of the returnable container program on behalf of CumminsWork is performed in both office and warehouse environmentsRole may require walking and standing on the shop floor within a large warehouse environment**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**