Quality Control Analyst/Trainer

  • TD Bank
  • Toronto, Ontario
  • Full Time

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description/Accountabilities

  • Conduct regular audits of the screening processes to ensure adherence to regulatory requirements and internal policies.
  • Provide ongoing training and support to staff conducting sanctions screening activities to ensure full comprehension of processes, procedures, and regulations.
  • Review and analyze screening processes and procedures to identify potential weaknesses or areas for improvement.
  • Develop and monitor key quality metrics to measure the performance of the sanctions screening process.
  • Participate in team initiatives, business requirements gathering and perform business validation activities to facilitate successful project deployments.
  • Assist to identify, mitigate, and report on risk issues as per enterprise policy guidelines and ensure appropriate escalation process is followed.
  • Assist with reviewing current/future processes to identify potential gaps/risks and provide recommendations for remediation.
  • Assist with carrying out strategic and tactical changes for the team.

Qualifications/Skills/Experience

  • Relevant university degree and/or relevant work experience
  • Excellent PC skills including strong proficiency in Microsoft Office applications
  • Understanding of the business unit and operational functions is an asset
  • Excellent written and spoken communication and interpersonal skills
  • Proactive, shows initiative, and has the capacity to learn and adapt quickly
  • Strong analytical and problem-solving skills
  • Excellent organizational and time management skills
  • Demonstrated commitment to continuous learning
  • A high degree of commitment to quality work and customer service
  • Ability to understand, document, and analyze operational processes, issues, and incidents
  • Must be a team player

Additional Details

  • This role will require onsite training for at least a 46-month period.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills, we want to help you succeed. Youll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet
Job ID: 488715418
Originally Posted on: 8/8/2025

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