Quality Assurance Engineer

Quality Assurance Engineer

We are seeking a Quality Assurance Engineer in Norton, MA to be a key member of our growing team, supporting Operations to ensure that all products meet customer requirements consistently. If you are seeking to join a company that is invested in your career growth and success, look no further. The position comes with a competitive salary ($110k, plus bonus) and a comprehensive benefits package. Apply today, we'd love to meet you!

Minimum Requirements:

• Strong understanding of ISO 9001 Quality Management System requirements
• Proficiency in fundamental quality tools
• Experience in compiling, formatting, analyzing, and presenting data
• Strong proficiency in MS Office Suite (Word, Excel, PowerPoint)
• Excellent written and verbal communication skills
• Commitment to workplace safety and adherence to all health, safety, and environmental policies and procedures

Duties and Responsibilities:

• Collaborate with internal and external stakeholders to resolve quality issues promptly to maintain product integrity and on-time delivery
• Participate in virtual meetings and calls with key customers and suppliers to address and resolve quality concerns
• Lead cross-functional teams in applying quality tools to define problems, initiate containment actions, identify root causes, and implement corrective actions to prevent recurrence
• Work closely with Purchasing to qualify, monitor, and report on external provider quality and on-time delivery performance
• Issue and manage the timely response and closure of Supplier Corrective Action Requests (SCAR)
• Monitor and report on quality-related key performance indicators, including product yield, on-time delivery, and defect categories
• Ensure all Quality Assurance monitoring and measuring devices are properly maintained and calibrated within established frequencies
• Support the creation of Quality Assurance documentation, including First Article Inspection (FAI), Production Part Approval Process (PPAP), and Certificates of Conformance (CofC)
• Assist in product testing initiatives such as Coefficient of Thermal Expansion (CTE), Solder Dip, and Salt Atmosphere testing
• Participate in internal, external, and third-party audits and assessments
• Perform additional duties and responsibilities as assigned

Preferred Competencies/Qualifications :

• Must be able to travel local and internationally 10% of the time.
• Bachelor's degree in Engineering, Science, or a related technical discipline
• 3-5+ years of experience in Quality Assurance or Quality Engineering within an ISO 9001 manufacturing environment
• Proven ability to develop, maintain, and improve relationships with external providers
• Familiarity with SAP, M2M, or other ERP systems
• Lean Six Sigma Green or Black Belt certification is a plus
• ASQ Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) certification is a plus

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