We are immediately hiring for a Quality Assurance Specialist to help support various different aspects of Quality with a large adhesive manufacturer. This is a long-term career opportunity, and we are looking for someone with a Bachelors Degree in a STEM field, and at least 1+ years of hands-on experience working with the quality Standard (ISO 9001) in a similar capacity.
An ideal candidate should have experience both in a QC Laboratory environment and experience with other quality duties including: performing root cause analysis based on customer complaints, performing statistical analysis on batch data and discussing data shifts, and assisting in change control and other quality initiatives.
INTERESTED CANDIDATES CAN SEND UPDATED RESUMES TO MAMCDONOUGH @ACTALENTSERVICES .COM OR TEXT MARISA AT 330. 397. 1302 TO SET UP A PHONE INTERVIEW!
Roles and Responsibilities:
ROLE AND RESPONSIBILITIES
Quality Control
Perform statistical analysis on finished goods to confirm process is in control
Assist in developing production process controls
Recommend process improvements to eliminate rework and poor product quality
Determine if material is a candidate for change control process
Initiate change requests for formula, process or specification based on Quality metrics
Develop methods to eliminate batch adjustments and poor product quality
Initiate Gage R&R studies for the QC Lab and evaluate results
Complete APQP Product Hand Off packets with development staff
Attend hand-off meetings and QC training activities
Assist in developing and updating Process Flows, P-FMEA, Control Plans and Test Procedures
Assist in building Tech Sheet inputs and QC notes
Initiate and help train QC Techs on new Test Procedures
Update and documents related to the handoff
Help maintain company-wide calibration program
Participate in Product Team meetings discussing product performance and statistical trends, as needed
Revise and maintain test procedures and SOPs related to quality and production
Act as lab liaison between techs and manager
Cover for absent lab techs
Assist Quality Assurance Manager with any other quality-related tasks
Customer advocate
Assist customers with material quality issues in a timely manner
Issue Quality Alerts to appropriate department and maintain all records of communication related to alert
Aid customers and QA Manager in solving customer complaints and concerns
Delegate tasks to QC support staff to expedite response time
Update the corrective action records
Compile requested reports for customers (product quality files, white papers, reports, etc.)
Complete customer surveys
Respond to customer in professional manner
ISO/IATF
Help in planning ISO/IATF requirements
Participate in internal audit team
Participate in corrective action team investigations
Assist during customer and surveillance audits
Assist in maintaining quality related performance metrics
Report and post KPIs monthly
Prepare quality KPI's for monthly Management Review
Promote Customer Requirement Awareness throughout NCU
Maintain customer requirements and manuals
Initiate customer surveys
Maintain customer portals
Complete customer surveys and document requests
Initiate change requests and issue to customers
Initiate waivers
Review customer scorecards
Review/audit CSRs for compliance
Perform internal layered process audits (Layer 1)
Participate in training activities
Actively listen to or take part in training presentation
Ask questions of presenter
Complete any reviews, tests, or follow-up to training activity
Participate in training by outside sources to become subject matter expert
QUALIFICATIONS:
- Must have at least 1 year of ISO 9001 experience
- Must have a Bachelor Degree
- IATF experience is a Plus
- Hands on experience would be things like handling ISO audits, helping to plan ISO/IATF requirements, participating in corrective action investigations, maintaining quality related performance metrics, ect.
Pay and Benefits
The pay range for this position is $26.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Delaware,OH.
Application Deadline
This position is anticipated to close on May 16, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email ... for other accommodation options.