Quality Assurance Analyst

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Overview:

The Quality Assurance(QA) Analyst associate will join our team of experienced information system associates and provide support to our teams by ensuring the quality and reliability of our products at the Scheels Campus in Fargo, ND.

Responsibilities:

• Collaborating with project managers and development teams to create comprehensive test plans that outline the testing scope, objectives, resources, and schedule
• Developing detailed test cases based on project requirements, functional specifications, and design documents to systematically evaluate software functionality
• Documenting and reporting any issues, defects, or irregularities found during testing and working with the development team to ensure timely resolution
• Conducting regression tests to ensure that new code changes do not negatively impact existing functionalities and that the overall system remains stable
• Working closely with cross-functional teams, including developers, product managers, and business analysts, to understand project requirements and provide feedback on potential risks
• Maintaining detailed and organized records of test plans, test cases, test results, and any other relevant documentation to facilitate communication and project tracking
• Coordinating and supporting end-users in executing UAT to ensure that the software meets their requirements and expectations
• Staying informed about industry trends, new testing methodologies, and emerging technologies to enhance personal and team skills
• Strong initiative and figure-it-out mentality

Requirements:

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency

• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

• Show respect and appreciation for others and Scheels

• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

• Ability to adapt to a changing work environment

• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a basic understanding of the software development process, demonstrate attention to detail, and possess strong documentation and communication skills.

Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.