Sr. QA Analyst - F2F

Job Description -

Sr. QA Analyst

433 West Van Buren Street, Suite 501S, Chicago, IL, 60607

100% onsite 5 days per week

Interview process:

1. Video on Teams
2. Onsite technical panel

Senior QA Analyst Salesforce

Location: Chicago, IL (433 W. Van Buren Street, Suite 501S)
Employment Type: Contract-to-Hire (12-Month Contract with Potential for Full-Time Conversion)

Work Arrangement: 100% onsite

What You'll Do

As a Senior QA Analyst, you will be responsible for driving quality across Salesforce platforms and integrated enterprise systems.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test scripts
• Perform functional, regression, integration, system, and user acceptance testing
• Validate Salesforce configurations, customizations, workflows, and business processes
• Test complex integrations between Salesforce and external applications
• Develop and maintain automated test frameworks and scripts
• Execute API testing and data validation activities
• Create and manage test data, including masking, refresh, and validation strategies
• Identify, document, and track defects through resolution
• Collaborate closely with developers, business analysts, product owners, and stakeholders
• Participate in Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives
• Support release validation and production readiness activities
• Recommend improvements to testing processes, automation coverage, and QA best practices

Experience

• 6+ years of software quality assurance experience
• 3+ years of Salesforce testing experience
• Experience testing Salesforce Sales Cloud environments
• Strong experience working within Agile/Scrum teams
• Experience validating enterprise integrations and data flows

Salesforce Knowledge

• Understanding of Salesforce architecture, including:
  • Objects
  • Flows
  • Validation rules
  • Security models
  • Integrations
• Experience with Salesforce sandbox environments and deployment processes
• Proficiency with SOQL for data validation and troubleshooting

Test Automation

• Experience building and maintaining automation frameworks using:
  • Selenium
  • Playwright
  • Comparable automation tools
• Experience with Behavior-Driven Development (BDD) frameworks such as:
  • Cucumber
  • SpecFlow
• Experience utilizing the Page Object Model (POM) design pattern
• API testing experience using Postman or similar tools

Technical Skills

• Experience with Java, C#, Python, or similar object-oriented programming languages
• Understanding of REST and SOAP APIs
• Strong SQL and backend data validation skills
• Experience with defect tracking and test management tools such as:
  • Azure DevOps
  • Jira

• Experience testing Salesforce Marketing Cloud
• Experience supporting multi-org Salesforce environments
• Experience with Salesforce migrations or transformation initiatives
• Experience within banking, financial services, or other highly regulated industries
• Knowledge of change management and release governance processes

What Will Make You Stand Out

The hiring team is particularly interested in candidates who have:

• Strong experience with BDD testing methodologies
• Hands-on test automation expertise for Salesforce applications
• Experience creating automation that validates Salesforce UI functionality independent of a specific Salesforce cloud implementation
• Deep understanding of Page Object Model (POM) design patterns
• Strong integration and API testing capabilities
• A quality engineering mindset focused on automation, scalability, and continuous improvement