Quality Control Manager

  • Lacoste
  • Chicago, Illinois
  • Full Time
Reports to: Director of Quality Control

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafes in the world. Our vision is to reestablish the neighborhood bakery cafe as the heart of the community around the world. Paris Baguettes mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery cafe experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR
The position of Quality Control Manager is responsible for auditing Paris Baguettes standards for all our food, baked products, and beverages while ensuring all-around quality assurance for such products across all of our cafes, with an emphasis on ensuring compliance to company policies and procedures, food safety standards, government regulations, and following up that we are using best practice standards and continually improving programs in place.

KNOWLEDGE AND RESPONSIBILITIES
Champion adherence of all elements of the food safety and quality roadmap to ensure integration in all cafes.
Coach and advise the cafe teams to ensure an adherence to all Company standards regarding quality.
Monitor progress on opportunities and follow up with cafe teams to ensure corrective actions are taken to address issues where needed.
Partner with cafe production teams and district production managers to provide any necessary feedback to ensure consistency in production standards.
Address non-compliance concerns by supporting district managers and district production managers with follow up suggestions for corrective actions needed in cafes based on assessments and visits.
Support cafe production teams and District Production Managers by reinforcing updates and product specification changes as necessary.
Audit external suppliers for food safety, food quality, and ingredient specification compliance.
Inspect ingredients, packaging materials, and finished products for compliance with company standards and specifications.Help conduct studies to identify problems, potential problems, or continuous improvement opportunities relating to food quality and food safety.
Utilize data collection, trend information, and analysis to drive continuous improvement
Format and compose weekly, monthly and annual QC quality and food safety reports
Performs other related duties and special projects as assigned

WHAT YOU NEED TO HAVE
Related bachelors degree, preferably in Food Science, Engineering or Business Administration
At least 1-2 years relevant experience
Knowledge of food production processes, sanitation, quality programs
Knowledge of food production techniques, food microbiology and food sanitary safety practices and procedures
Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio.
Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships.
Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards.
High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven.
Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguettes Mission, Vision, Brand Values and Culture.
Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings.

SWEET BENEFITS
Competitive compensation
Free Cake for your Birthday
Medical, Dental, Vision benefits
401K Retirement Plan
Paid time off, paid Holidays
High Performance Culture
Job ID: 523238812
Originally Posted on: 6/1/2026

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