QA Analyst / Campaign QA Specialist (Remote)

A services organization is seeking a QA Analyst / Campaign QA Specialist to support the validation of complex marketing campaigns and customer journeys. This role focuses on ensuring campaign accuracy, data integrity, and smooth execution across a fast-paced, cross-functional environment. About the Opportunity: Shift: Day shift Schedule: Monday-Friday Hours: 40 hours per week; standard business hours Setting: Remote Responsibilities: Review and validate Salesforce Marketing Cloud journeys, automations, and campaign configurations against business requirements Perform end-to-end QA testing for email, SMS, push, audience segmentation, personalization, and triggered campaigns Write and execute SQL queries to validate datasets, campaign audiences, segmentation logic, and deployment outputs Conduct pre-launch QA and post-launch validation, including delivery counts, audience volumes, and performance checks Investigate discrepancies in campaign execution, data flows, and reporting outputs while maintaining QA documentation and issue tracking Qualifications: 3+ years of hands-on Salesforce Marketing Cloud experience Strong SQL skills with the ability to validate datasets, segmentation logic, and campaign outputs Experience reviewing complex customer journeys and validating them against campaign or business requirements Strong analytical and troubleshooting skills with exceptional attention to detail Ability to work independently in a fast-paced, cross-functional environment Desired Skills: Experience with Salesforce Data Cloud Experience with Monte Carlo Familiarity with reporting and BI tools such as Tableau Experience supporting enterprise-scale CRM or lifecycle marketing programs Understanding of customer data architecture and marketing data flows