Quality Control Technician: Cameras, Video

Duties/Responsibilities:

• Perform Quality Control (QC) procedures on returning camera and video equipment.

• Ensure all cases and equipment are presentable and in ideal working condition.

• Assemble and configure equipment racks for client delivery.

• Diagnose, log, and repair damaged items.

• Manage firmware versions for applicable devices.

• Organize and store all tested equipment.

• Correctly process missing or damaged equipment.

• Reshelf equipment correctly, with QC tag.

• Pull/prep/scan equipment for outbound orders.

• Troubleshoot equipment.

• Provide exceptional customer support for clients .

• Follow direction of the department leader and managers.

• Assist other departments when necessary.

• Maintain a safe, organized, and clean work environment to ensure safety and compliance.

• Comply with company policies and procedures.

• Perform additional duties as assigned.

Minimum Qualifications:

• Any combination of education, experience, and training equivalent to graduation from high school or a GED

• Experience working with professional signal processing and switching products such as Barco and Analog Way switchers, and AJA and Black Magic converters

• Possesses a basic understanding of inventory software for forecasting of workload.

• Strong technical skills and the ability to change circuit cards and reconfigure multi-slot switchers.

• Comprehension of video theory, different signal formats, and cable types

• Be able to handle hard deadlines and plan workflow depending on client needs.

• Ability to lift 50 pounds.

Preferred Qualifications:

• Basic knowledge in set-up, operation, and troubleshooting of computer and audio-visual equipment

• Prior experience in live event production

• Proficient in Microsoft Office suite

• Equipment knowledge in disciplines other than video

• Advanced troubleshooting and equipment repair skills