Basic Function
The Quality Systems Manager is responsible for establishing, maintaining, and continuously improving Imricor's Quality Management System to ensure compliance with all applicable regulatory requirements and standards for medical devices. This role provides leadership across a cross-functional team to ensure quality, regulatory compliance, and inspection readiness throughout the product lifecycle.
Location: Must be able to work at our Burnsville location.
Compensation: The expected salary/wage for this Minnesota-based position is between $130,000-165,000. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's knowledge, skills, and or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental, Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, and Retirement Benefits).
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Responsibilities
Quality Management System Leadership
Owns, maintains, and improves the Quality Management System in compliance with 21 CFR Part 820, EU MDR, ISO 13485, and other applicable international regulations and guidelines.
Ensures effective implementation and ongoing compliance with QMS processes, procedures, and records
Owns and maintains electronic QMS system
Documentation and Change Management
Manages document control, record retention, and change control processes
Drives harmonization and simplification of quality documentation where possible
Owns and maintains external document and standards database and drive updates, as applicable
Audits:
Plans, conducts, and manages internal audits and support external regulatory and customer audits
Acts as the primary interface with regulatory authorities and notified bodies during inspections
Leads audit responses, root cause analysis, and corrective actions to closure
CAPA Management
Oversees the Corrective and Preventive Action (CAPA) system, ensuring timely, effective investigations and actions
Analyzes quality data and trends to proactively drive system improvements
Complaint Handling
Owns and maintains the Complaint Handling System in compliance with 21 CFR 820.198 and ISO 13485
Ensures timely intake, documentation, investigation, and closure of product complaints
Collaborates with Regulatory Affairs to ensure compliance with regulatory reporting and international vigilance requirements
Monitors complaint trends to identify systemic issues and drive continuous improvement
Post-Market Surveillance
Leads and maintains PostMarket Surveillance (PMS) processes in accordance with applicable U.S., EU MDR, and other applicable international regulations
Collects, analyzes, and evaluates postmarket data and prepare post-market reports (PMSR, PSURs)
Partners with crossfunctional teams to assess postmarket risk and ensure timely implementation of field actions when required
Quality Metrics Trending and Reporting
Defines, implements, and maintains quality metrics to monitor QMS performance and effectiveness
Prepares and presents quality performance reports to leadership and Management Review forums
Uses data-driven insights to identify risks, improvement opportunities, and systemic trends
Training and Culture
Ensures QMS training programs are effective and current
Promotes a culture of quality, compliance, and continuous improvement across the organization
Performs other related duties and responsibilities, as assigned.
Qualifications
- Bachelor of Science in a scientific discipline or equivalent education/ training
- 10+ years' experience in Quality Systems; 4+ years within the medical device industry
- Comprehensive working knowledge of EU MDR, ISO 13485, 21 CFR 820
- Experience leading audits, CAPA systems, and regulatory inspections
- Proven ability to effectively influence cross-functional teams
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