Senior Manager, Quality Operations

Senior Manager, Quality Operations
Location

US-MA-Pepperell
ID

2026-1943

Category
Quality Assurance

Position Type
Full-Time

Working Hours
1st Shift: Monday - Friday, 8:00am - 5:30pm

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.

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Job Summary

The Senior Manager, Quality Operations of Pharma Storage is accountable for driving results in a fast-paced environment by continuously challenging the performance of quality standards, systems, and operating procedures. The Senior Manager, Quality Operations provides leadership to the site Quality team who performs quality review and approval of documents, data, protocols, qualifications, change controls, deviations, investigations, complaints, corrective action activities (CAPAs), and quality audits and inspections. This leader develops short and long-range goals, metrics, and objectives, directs the implementation of quality plans, and works with lab management to ensure department goals and objectives are met. The Senior Manager interacts with clients and regulatory agencies regarding quality issues, audits, and inspections.

On-Site Expectations

100% on-site position.
1st Shift: Monday - Friday, 8:00am - 5:30pm.

Responsibilities

Ensures GMP ISO17025, as applicable, compliance with regulatory requirements and Company procedures. Specifically, 21 CFR 210 and 211.
Collaborates with corporate quality functions to ensure site compliance with the company's Quality Management Systems (QMS).
Collaborates with site Operations and Technical leadership to ensure timely closure of deviations, non-conformance investigations, corrective actions, and other Quality documents.
Provides oversight to ensure thorough root-cause analysis for investigations.
Supports implementation of corrective and preventive actions to eliminate repeat observations.
Guides, instructs, and coaches members of management in quality and compliance issues.
Provides direct support and leadership during site regulatory inspections to ensure minimal observations.
Engages in client audits and client interactions.
Assists in driving on-time site responses to regulatory and client audit reports and provides direct oversight on commitments and content.
Develops and implements systems to aid in efficiency and compliance improvements for the site.
Develops short and long-range goals and objectives for the site quality function.
Provides Quality support to the Compliance team to maintain the on-time execution of scheduled internal audits and routine supplier management, maintains internal auditing program.
Ensures controlled documentation is generated, revised, approved, and maintained per corporate and regulatory agency procedures.
Ensures timely completion and compliance with cGMP and all other relevant... For full info follow application link.