Order Management Quality Analyst (m/f/d)

Order Management Quality Analyst (m/f/d)
Job Locations

PT-Porto | US-MA-Billerica

Req. #
2026-19005

Position Type
Employee
Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 11 000 employees (more than 2000 employees in R&D) are working on this permanent challenge, at over 90 locations on all continents.
Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

The Order Management (OM) Quality Analyst (m/f/d) supports the OM Quality Lead in driving quality, compliance, and process improvement across Order Management. This role performs detailed data analysis, supports portfolio governance for OM quality initiatives, ensures compliance with RAR requirements and internal controls, and contributes to continuous improvement activities across the hybrid Order Management model. The analyst provides operational support for quality reviews, reporting packages, rootcause analysis, master data quality checks, and process standardization efforts. They collaborate across divisional OM teams, Revenue Accounting, and IT to help improve accuracy, efficiency, and customer experience outcomes.

Responsibilities

Support daily quality operations, including order accuracy checks and RFT (Right-First-Time) validation
Execute assigned clean-up actions related to customer/product master data or OM exceptions
Perform root-cause analysis on errors, exceptions, and compliance issues
Support the OM Quality Lead in coordinating workload and tracking progress on quality initiatives
Contribute to OM quality initiatives such as:
order accuracy / RFT improvement activities
RAR filed and process compliance reviews
contract and terms validation
automation opportunities for high-frequency exceptions
Perform regular compliance reviews, identify gaps and propose corrective actions
Support documentation of internal controls, SOPs and process maps
Support documentation of internal controls, SOPs, and process maps
Prepare operational metrics, dashboards and data... For full info follow application link.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.