Engineer, Quality - Customer (Athens, Alabama)

The Customer Quality Engineer supports the development, implementation, and maintenance of the Quality Management System in compliance with IATF 16949 and Customer-Specific Requirements (CSRs). This role is execution-focused, working closely with manufacturing, engineering, and quality teams to ensure audit readiness, product safety compliance, and effective corrective action execution in an automotive manufacturing environment. Key Responsibilities Support the maintenance and continuous improvement of the IATF 16949 Quality Management System aligned with CSRs Prepare documentation, evidence, and records required for IATF and audits Participate in internal audits, process audits, and layered process audits (LPA) Track and support closure of audit findings, customer issues, and corrective actions Support document control and change management processes Assist with preparation of Management Review data and quality KPIs Support deployment of Customer-Specific Requirements into procedures and processes Support PFMEA and Control Plan alignment with requirements Assist in managing escalation, containment, and documentation related to issues Support APQP / PPAP documentation and evidence tracking Product Safety & Risk Management Support identification and control of product safety characteristics Assist with PFMEA updates, risk prioritization, and action tracking Ensure Control Plans and work instructions reflect approved changes Audit & Compliance Support Support IATF certification, surveillance, and recertification audits Assist with preparation for customer audits and assessments Ensure timely and accurate documentation of audit responses Training & Team Support Support training on IATF 16949 and CSR requirements Coach operators and engineers on procedure compliance Promote an audit-ready, prevention-focused quality culture Qualifications Bachelor's degree in engineering, Quality, or related discipline 2-5 years of automotive quality systems experience Working knowledge of IATF 16949 and CSRs Internal Auditor training preferred Success Measures Our Investment in You Competitive Compensation Packages 11 Paid Holidays PTO Medical, Dental, and Vision Benefits 401k Savings Rewarding Healthy Behavior Program Life and Disability Insurance Supplemental Health Plans Employee Assistance Program Company Discount Program