Quality Engineer (Warranty & Projects)

Warranty and project quality engineering role focused on warranty claims, root cause analysis, quality data, corrective actions, contract risk reviews, and product improvement projects. Job Requirements 4-year degree in Mechanical Engineering, Industrial Engineering, or related field

5+ years of relevant experience preferred

Equivalent combination of education and experience may be considered

End-to-end warranty experience required

Root cause analysis experience required

Experience working with quality warranty data required

Experience with warranty claim validation, investigation, and closure

Experience analyzing warranty trends and systemic issues

Experience driving containment and corrective actions

Knowledge of mechanical systems, weldments, and fabrication

Ability to travel up to 40%

Preferred Skills ASQ CQE certification

Equivalent quality engineering certification

Experience developing warranty trend dashboards

Experience developing project risk dashboards

Experience supporting contract reviews

Experience supporting project quality planning

Experience working with field service data

Experience supporting product improvement projects

Experience reducing warranty cost, repeat failures, and customer impact

Job Responsibilities Monitor end-to-end warranty process from claim receipt through closure

Validate warranty claims

Lead warranty investigations

Perform root cause analysis for warranty issues

Track warranty-related costs

Analyze warranty trends and identify systemic issues

Drive containment actions and corrective actions

Verify permanent corrective action effectiveness

Lead contract and project risk reviews using warranty data

Support quality planning for new contracts and projects

Lead cross-functional warranty reduction projects

Lead product improvement projects based on warranty and field data

Serve as technical liaison for customers and field service teams

Develop dashboards for warranty trends and project risks

Maintain visibility into warranty trends and risks

Use field data to support business decisions

Prevent repeat failures by connecting warranty data, design issues, and project execution

Coordinate warranty lessons learned with Project Management, Sales, Engineering, Testing, Field Service, and Quality teams

Pay Details: The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.