Quality Compliance Manager

  • Maker's Pride
  • Terre Haute, Indiana
  • Full Time
Job Duties:
Duties may include, but are not limited to the following:
  • Evaluate, understand, and develop plans to comply with customer requirements.
  • Create metrics to monitor compliance to customer and agency requirements.
  • Facilitate all customer and 3rd party audits.
  • Manage audit related CAPA (Corrective Action Preventive Action) to closure.
  • Serve as technical liaison/leader for the facility/procurement on supplier related defects and improvement opportunities.
  • With procurement develop a supplier rating, corrective/preventative process to improve supplier quality.
  • Partner with Quality Systems on supplier approval, incoming ingredient requirements, and ingredient hazard analysis.
  • Act as primary quality resource and coordinator on sanitary design & change control activities.
  • Facilitate all internal auditing processes & maintain/perform training on departmental-specific policies, procedures and programs.
  • Manage compliance schedules with all departments.
  • Ensure all HACCP and Food Safety Plans are up to date, verified, and validated.
  • Support Quality Manager and commercialization teams in integrating customer and compliance requirements into internal specifications.
  • Support Quality Assurance department as necessary, in other areas.
  • Serve as a backup for the Quality Manager if needed during his/her absence.

Required Competencies & Knowledge:
Knowledge of:
  • Ingredient hazards in accordance with FSMA
  • Intentional Adulteration Risk Assessments
  • Food Defense
  • Knowledge and experience with SAP preferred
  • Advanced computer skills and a knowledge of project management tools

Skill in:
  • Maintain harmonious working relations with employees from all departments.
  • Maintain harmonious working relations with management from all levels.
  • Communicate effectively with all employees and management.
  • Comfortable with leading difficult decisions.
  • Flexible, agile, creative, able to lead by example and be ready to be part of a multidisciplinary department team.

Ability to:
  • Communicate effectively both verbally and in writing.
  • Manage multiple projects/ trackers at one time
  • Ensure collaborative relationships with industry, trade, other associations, regulatory agencies and Maker's Pride staff.
  • Lead 'best in class' behaviors with focus on safety, quality, and policy focus

Proficiency in:
  • MS Office Suite and large ERP systems, SAP preferred
  • Problem solving: Create hypothesis for a challenge, elaborate on test plans, analyze and interpret results, critical thinking.
  • RCA-CAPA Tools (5-Why, Fishbone, etc.)

Work Environment:
  • Ability to work in a light to high noise environment
  • Communicate in English to give acknowledgement
  • Handle daily employee issues
  • Travel up to 25% is possible

Physical Requirements:
  • Reaching with hands and arms throughout shift.
  • Ability to use hands and fingers.
  • Ability to see, hear and talk.
  • Employee frequently required to sit.
  • Occasionally required to walk, climb and/or balance.
  • Ability to lift and carry up to 20 lbs.
  • Walk up to 400 yards to work and break areas.

Minimum Qualifications:
  • 4-year College or university program certification in food safety, microbiology, biology or experimental scientist related background. Or three or more years related experience and/or training. SQF or ISO certification a plus.
  • 2 or more years of supervisory leadership experience is required.
  • Minimum 3 years' experience in product compliance and/or commercialization, product development or similar discipline, in the food manufacturing industry is required.
  • Familiar with state and federal food processing regulations.
  • ISO, ASQ and/or SQF/BRC certification preferred.
  • HACCP and PCQI Certifications.
  • Must be accurate and detail-oriented.
  • Excel (conditional formatting, formulas, drop downs, trend charting, pivot tables, etc.)
  • Ability to work with minimal supervision and at times independently.

#LI-MA1 #LI-Onsite

Maker's Pride is an Equal Opportunity Employer.
Job ID: 521628163
Originally Posted on: 5/19/2026

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