Coffee Quality Control Technician

  • Equal Exchange
  • West Bridgewater, Massachusetts
  • Full Time

Equal Exchange is seeking a Quality Control Technician to help maintain current quality control procedures for our coffee program, including sorting coffee, roasting samples, preparing daily coffee cuppings, and other duties.

Personnel & Worker Ownership/Fair Trade Development:
Participate in staff, team, department, and educational (Exchange Time) meetings.
Understand our producer partners, trading policies, and the Fair Trade movement.
Understand and participate effectively in our worker cooperative model.

Worker-owner track employee

$45,000 - $50,000 annual

Hours are variable

Department is Quality Control and reports to the Quality Control Manager

*Other duties as assigned

Qualifications:

-Ability to communicate well and problem solve
-Ability to effectively manage time and responsibilities
-Ability to work alone and well with others/team
-Comfortable with computers and technology, such as Excel, Word, databases and E-Mail
-Detail oriented
-Food Science background helpful
-Food Service experience helpful
-Coffee experience preferred
-Coffee training experience helpful
-Coffee roasting experience a plus
-Coffee cupping experience a plus
-Foreign language skills desired
-Ability to lift 50-75 lbs

Responsibilities:

-Maintain and Update Systems for Monitoring Coffee Samples
-Sort green coffee samples and record results.
-Roast coffee samples for testing.
-Monitor Roasted Coffee
-Prepare morning cuppings for QC staff and roasters, record and share results with the team
-Break down and clean up after cuppings are completed
-Participate in coffee cuppings
-Measure and analyze packaging for EE coffee products and record results
-Perform QC checks on the production line
-Calibrate, maintain and track machine maintenance

Production Assistance:

-Perform production tasks as needed; roasting, packing, paperwork, etc.
-Fill production positions during vacations, sick leave, etc

Espresso Training:

-Create/maintain tools to communicate best practices for using our espresso
-Support coworkers in understanding and using these tools
-Train customer staff, including baristas, on our best practices for creating espresso drinks
-Occasional travel, including out of state, to train customer staff/baristas at their store/cafe, approximately 6 times per year

Please provide your resume and answers to the following questions by email to ...:
1) How would this position impact Equal Exchange's mission to help small farmers get
what they want?
2) Give an example of a project that you had to complete from start to finish.
3) What qualities do you think Equal Exchange values in the products we sell?

Job ID: 521506157
Originally Posted on: 5/17/2026

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