Quality Assurance Technician (Roast Plant), starting $27.00/hour

Ensures green bean coffee products meet or exceed the highest standards of quality set by Kauai Coffee Company LLC by inspecting or manually testing products before, during, or after the manufacturing process. Implements technical oversight programs that help maintain food safety and ensure compliance with regulatory standards for internal and public distribution centers.

Primary Functions:

Set up cupping of green product coming off of the production line

Roasts small batch samples for quality review and cupping

Take record of internal audits and other quality assurance activities

Investigate customer complaints and non-conformance issues

Collect and compile statistical quality data including cherry counts

Analyze data to identify areas for improvement in the quality system

Develop, recommend, and monitor corrective and preventative actions

Make operational suggestions based on drawn cherry, pulp waste and dryer sample analysis, logs and reported data to determine plant efficiency, losses, drying times

Determine the overall quality of a product by conducting and evaluating various drawn samples and tests to ensure set specifications are met

Following prescribed methods in conformance with State of Hawaii, Department of Agriculture, Standards

for Coffee and standards set by the Company, performs quality checks and data gathering on

Wet Plant processing and Dry Plant output.

Draws samples during Dry Plant operations to ensure conformance green bean output with State of Hawaii,

Department of Agriculture, Standards for Coffee

Educate and instruct personnel on recommended quality assurance testing, methodologies, and resources required to achieve standards set for a product

Discuss quality evaluation with Roast Plant Manager, making appropriate recommendations and designing schedules for improvement and corrections

Assist in developing special departmental projects, and work in conjunction with the Roast Plant Manager and provide quality assurance services

Provide training to personnel on compliance with regulations, policies, and standard operating procedures

Plan, conduct and supervise test and inspection of materials and products to ensure quality is maintained

Assure ongoing compliance with quality and industry regulatory requirements

Contributes to and participates in post season analysis and preseason goal setting

Maintains Factory lab including pars for all supplies and ongoing cleanliness

Monitor risk management activities

Ability to work on weekends and overtime

Complies with all Federal, State, Local and Company safety, health and environmental regulations

Complies with all Company Rules and Company Policies

Qualifications/Skills/Knowledge Requirements:

Strong interpersonal and communication skills that promote cooperation and collaboration

Skills that exhibit integrity, ownership and can-do attitude

Exceptional problem solving skills, attention to detail, ability to meet deadlines and meet priorities

Self starter, works well and must be willing to work independently

Quality inspection, auditing and testing experience

PC skills required including but not limited to MS Word, Excel, Outlook, etc.

Experience with implementation of corrective action programs

Product specific experience

Knowledge of tools, concepts and methodologies of QA

Knowledge of relevant regulatory requirements

Certification and/or licensing may be required (e.g.: driver's license, professional license, etc.)

NOTE: The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the position.