Quality Supervisor (GLC)

At TA Services, we dont just move freight we move business forward. Since 1986, weve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isnt an afterthought its a competitive advantage. Were intentional about building a workplace where youre supported, challenged, and equipped to grow. From day one, youll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, theres no limit to what we can achieve. If youre driven, collaborative, and ready to win, youll fit right in.

Heres what drives us:

People First We lead with care, connection, and respect.
Service Our customers, carrier partners, and team members deserve nothing less than excellence.
Safety Built into every move we make.
Results High standards. Real outcomes.
Innovation We push boundaries and never settle.

Sound like the kind of team you want to be part of? Lets take a closer look at the role

• This role is for our Greenwood, IN warehouse. HOWEVER, you will be required to travel to Columbus until August for training.

Days and Shift Information
1st | MondayFriday |
Flexibility to work extended hours or weekends as needed

Key Responsibilities

• Lead and oversee all quality assurance activities to ensure compliance and continuous improvement
• Develop, implement, and maintain ISO 9001:2015 quality management systems and documentation
• Manage internal and customer audit processes, including corrective actions and follow-up
• Monitor, analyze, and report quality metrics to drive process improvements and operational efficiency
• Collaborate with cross-functional teams to identify issues, implement solutions, and maintain process standards

Work Environment
This role operates in a warehouse and distribution environment with a mix of office and floor presence. The position requires regular interaction with operations teams and may involve a fast-paced, deadline-driven setting.

Education

• High School Diploma

Experience

• Minimum 3 years of supervisory experience in a manufacturing or distribution environment
• At least 3 years of experience working with ISO standards and quality management systems
• Experience leading audits, corrective actions, and process improvements
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Familiarity with warehouse management systems and quality tools (e.g., SIPOC, scorecards)
• Six Sigma certification or training (Yellow, Green, or Black Belt) preferred

Personality Traits

• Detail-oriented with strong organizational skills
• Analytical thinker with problem-solving abilities
• Effective communicator, both verbal and written
• Able to manage multiple priorities and meet deadlines
• Team-oriented with the ability to work in a fast-paced environment
• Dependable and adaptable when dealing with complex situations

Pay / Benefits / Perks

• $21.20
• Paid Time Off: Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.
• Health & Insurance: Medical, Dental, Vision, Life Insurance, and Disability coverage.
• Additional Benefits: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, and Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.