Salesforce QA Tester (Sales Cloud & CTI)
• Technical Skills o 3+ years of QA experience with Salesforce Sales Cloud. o Hands-on experience testing CTI integrations o Familiarity with Salesforce declarative features and data model. o Experience with QA Automation tools is a plus. • Certifications (Preferred) o Salesforce Administrator or Sales Cloud Consultant.
Roles & Responsibilities • Testing & Quality Assurance o Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations. o Perform functional, regression, integration, and UAT testing. o Validate workflows, automation, and security settings within Salesforce. o Test CTI functionality including call routing, screen pops, and softphone integration. • Defect Management o Identify, document, and track defects using tools like Jira or similar. o Collaborate with developers and admins to resolve issues promptly. • Business Process Validation o Ensure Salesforce configurations align with business requirements. o Validate data integrity and system performance post-deployment. • Documentation & Reporting o Maintain detailed test documentation and provide regular QA status reports. o Create and update test cases for new features and enhancements.
Salary Range- $90,000-$100,000 a year #LI-OJ1
• Technical Skills o 3+ years of QA experience with Salesforce Sales Cloud. o Hands-on experience testing CTI integrations o Familiarity with Salesforce declarative features and data model. o Experience with QA Automation tools is a plus. • Certifications (Preferred) o Salesforce Administrator or Sales Cloud Consultant.
Roles & Responsibilities • Testing & Quality Assurance o Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations. o Perform functional, regression, integration, and UAT testing. o Validate workflows, automation, and security settings within Salesforce. o Test CTI functionality including call routing, screen pops, and softphone integration. • Defect Management o Identify, document, and track defects using tools like Jira or similar. o Collaborate with developers and admins to resolve issues promptly. • Business Process Validation o Ensure Salesforce configurations align with business requirements. o Validate data integrity and system performance post-deployment. • Documentation & Reporting o Maintain detailed test documentation and provide regular QA status reports. o Create and update test cases for new features and enhancements.
Salary Range- $90,000-$100,000 a year #LI-OJ1
Job ID: 520767343
Originally Posted on: 5/11/2026
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