Quality Assurance Manager

Quality Assurance Manager (OOJ - 45416)

...00 / US Dollars / Annual Salary

NPAworldwide Recruitment Network

update Last updated: May/07/2026

Job Description

Quality Assurance Manager

Location: Cleveland, OH, USA

Salary: US$140-160K plus bonus and excellent benefits package

About the Opportunity

Our client is a leading provider of high-performance paints and coating products designed to meet the rigorous demands of the global automotive industry.

They are now seeking a Quality Assurance Manager to lead site quality

standards, strengthen QMS compliance, improve customer quality outcomes,

and support a proactive quality culture across a highly regulated

manufacturing environment.

This is a key leadership role, acting as the main quality liaison

between Operations, Process Engineering, Technical, Account Management,

customer-facing teams, and R D on quality-related enquiries,

investigations, audits, and improvement initiatives.

Role & Responsibilities

As Quality Assurance Manager, you will take ownership of site quality

standards, compliance, audits, quality systems, and continuous

improvement activity. Your responsibilities will include:

- Maintaining and improving the site Quality Management System,

certifications, processes, and documentation

- Ensuring QMS requirements are embedded within the product

realisation process

- Integrating customer-specific requirements, supplier quality

manuals, and quality standards into the QMS

- Measuring, reporting, and communicating site quality performance

- Leading internal and external quality investigations, including

customer complaints, SCARs, non-conforming product issues, and

corrective actions

- Ensuring corrective actions are implemented effectively and issues

are resolved in a sustainable way

- Driving data-led quality improvement programmes to improve yield,

productivity, customer complaints, and cost of non-conformance

- Owning the site internal audit programme and document control system

- Facilitating customer and supplier quality visits

- Supporting and troubleshooting quality-related data systems,

including SAP, LIMS, and ETQ Reliance

- Collaborating with Technical, R D, Operations, Process Engineering,

and customer-facing teams to improve first-right capability

- Acting as quality gatekeeper for site-level MOC activity and new

product launches

- Providing quality training, leadership, coaching, and guidance

across the site

- Promoting a proactive and accountable quality culture

This role will hold Decision Authority responsibility for:

- Product release decisions

- Fit, form, and function change approval requests

- Non-conforming product disposition

- Quality-related escalation, investigation outcomes, and corrective

action effectiveness

Qualifications:

Key Requirements

You will be an experienced quality leader with a strong background in

quality management, manufacturing quality systems, audit programmes,

corrective actions, and continuous improvement. Essential skills and

experience will include:

- Bachelor's degree or higher in Quality, Engineering, or a related

discipline

- Minimum 5 years' quality management experience, ideally within

automotive or advanced manufacturing

- Minimum 3 years' people management or supervisory experience

- Certified Lead Auditor experience, ideally IATF and/or VDA

- Minimum Six Sigma Green Belt certification

- Strong knowledge of automotive core tools, including FMEA, SPC,

Control Plans, and APQP

- Experience maintaining and improving QMS frameworks, certifications,

and customer-specific requirements

- Experience leading quality investigations, SCARs, customer

complaints, non-conforming product issues, and corrective actions

- Working knowledge of quality and operational systems such as SAP,

LIMS, and ETQ Reliance

- Strong written and verbal communication skills in English

- Ability to lead audits, manage documentation, coach teams, and

promote a strong quality culture

Why is This a Great Opportunity :

Why Join?

This is an excellent opportunity to join a specialist business

supporting the automotive paints and coatings industry, where quality,

compliance, customer standards, and operational excellence are critical

to success.

You will play a visible leadership role in strengthening the site's

quality systems, audit readiness, customer quality outcomes, and

continuous improvement culture, while working closely with technical,

operational, and customer-facing teams.

Pay Type:Annual Salary

Pay Rate:...00

Currency Type:US Dollars

Visa sponsorship provided:

No

Location:

CLEVELAND, Ohio, USA

Remote Status:

No Remote

Pay Type:

Annual Salary

Salary:

...00 / US Dollars

Occupational Categories:

Engineering/ Manufacturing/ Production/ Operations

Industry(ies):

Automotive/ Motor Vehicles,Chemical,Machinery/ Heavy Equipment,Plastic more