Supplier Quality Technician

Join the Team That Builds Life-Saving Vehicles

Why Life Line?

At Life Line, you won t just build parts - you ll help build ambulances that save lives every day. When you join our team, you become part of something bigger. We foster a supportive, team-oriented environment where your skills grow, your hard work is valued, and your contributions truly make a difference.

Position Summary

The Supplier Quality Technician is responsible for supporting production by managing supplier-related quality issues, documenting supplier nonconformances, and performing targeted incoming inspections for materials identified as high risk. This role works closely with Production, Parts, Engineering, and the Quality Department to ensure supplier defects are properly documented, investigated, and addressed.

The Supplier Quality Technician plays a key role in identifying supplier-related quality concerns, supporting containment activities on the production floor, and assisting with investigations to reduce recurring supplier issues.

Key Responsibilities

Supplier Quality Issue Management

Respond to supplier-related quality issues identified on the production floor.

Assist production personnel in identifying and documenting defective or nonconforming materials.

Support containment activities including tagging, segregation, and documentation of defective materials.

Ensure supplier-related issues are clearly documented and communicated internally.

Nonconformance Documentation

Log and document supplier nonconformances (NCMRs) within EHS Insight .

Record accurate information including: Supplier name

Part number

Truck/unit number when applicable

Description of defect

Photographs and supporting documentation.

Incoming Inspection

Perform incoming inspections on materials identified by the Quality Department as requiring verification based on supplier performance or risk.

Record inspection results and communicate findings to Quality leadership.

Maintain incoming inspection records and documentation.

Supplier Issue Investigation

Assist in investigations of supplier-related quality concerns.

Support root cause analysis efforts related to recurring supplier defects.

Work with internal departments to determine containment and corrective actions.

Cross-Functional Collaboration

Work closely with: Production

Parts / Supply Chain

Engineering

Quality Department

to resolve supplier quality issues and prevent recurrence.

Data Tracking and Reporting

Assist with tracking supplier quality trends and recurring issues.

Maintain accurate records to support supplier performance analysis and continuous improvement initiatives.

Education / Experience

High school diploma or equivalent required.

Associate degree or technical training in manufacturing, quality, or related field preferred.

Previous experience in manufacturing, inspection, or quality assurance preferred.

Knowledge / Skills

Basic understanding of manufacturing processes and inspection methods.

Strong attention to detail and documentation accuracy.

Ability to read part numbers, work orders, and basic technical documentation.

Strong communication and organizational skills.

Ability to work collaboratively across departments.

Experience with quality tracking systems or databases such as EHS Insight is preferred but not required.

Work Environment

This role operates primarily within a manufacturing environment and may involve working on the production floor, in warehouse areas, or near moving equipment. Appropriate personal protective equipment (PPE) must be worn when required.

Physical Requirements

Ability to lift and carry up to 50 pounds .

Ability to stand, walk, bend, and move throughout the production environment for extended periods of time.

Ability to visually inspect components and materials

Travel Requirements

This position may require up to 10% travel , including occasional visits to supplier facilities or offsite locations to assist with quality investigations, inspections, or supplier-related quality initiatives.

Position Impact

This role supports the company s commitment to quality by ensuring supplier-related issues are properly documented, investigated, and addressed to minimize production disruptions and improve supplier performance.

Contingencies of Employment

Successful completion of a pre-employment drug screen and physical examination

Successful completion of a Motor Vehicle Record (MVR) check, if applicable to the position

Equal Opportunity Employer

Life Line is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected status.