Quality Manager

Job Responsibilities

• Maintain compliance with 14 CFR Part 145 & EASA Part 145, and customer approvals
• Obtain and maintain AS9110 accreditation
• Serve as a liaison with regulatory authorities, customers and external auditors
• Ensure that QMS processes and procedures meet the requirement of statutory system
• Approve all QMS documentation and all new equipment and tooling that directly effects product quality
• Train personnel on Quality and Operator processes and procedures
• Conduct internal quality audits and audits of suppliers
• Investigate customer complaints and internal non-conformances
• Track warranty, auditing, and customer feedback to improve process integrity
• Manage the tool and test equipment calibration system
• Ensure Quality manuals are current and compliant
• Ensure Training manuals and records are current and compliant
• Inspect product, processes, and metrics to find opportunities to improve quality
• Manage quality compliance and improvement programs
• Responsible for document control and gage calibration systems
• Ensure regulatory requirements and reports are maintained and are in compliance
• Assist in benchmarking best practices across the company so that successes, failures and obstacles can be identified, communicated and leveraged across departments and the site
• Ensure that shop floor procedures, documentation and manuals are kept up to date.
• Work in accordance with the attached competencies as agreed by yourself and the Accountable Manager
• Must be mentally coherent and free from the influence of drugs (either illegal or legally prescribed drugs that may cause impairment) while performing in the capacity of "safety-sensitive" duties/operations per FAA regulations
• Perform additional duties and tasks as assigned

Required Skills / Knowledge

• Thorough knowledge of Company's policies and procedures
• Requirements of 14 CFR 145 & EASA Part 145.
• Familiarity working in an aviation component or accessories environment
• Strong background working with ISO9001; preferably AS9110 Quality Systems
• Comfortability working within a highly regulated mechanical component overhaul or manufacturing environment
• Well versed working with internal and third-party companies to audit for compliancy
• Excellent skill-set computer software (MS Office / spreadsheets / internet websites / PowerPoint / Outlook / MS Project & Access)
• Awareness of office equipment (fax machines, copiers, phone systems)
• Basic data entry
• Management and supervision will be a requirement of this position- must be capable of mentoring and providing positive leadership
• Strong analytical and problem solving with excellent attention to detail
• Ability to work with confidential information
• Demonstrated ability to lead and conduct audits
• Must address and solve issues proactively with ability to manage multiple priorities
• Understand and interpret vendor invoices, statements and other requests for payment
• Must read, write, speak and understand English per FAA Regulations
• Ability to communicate effectively (both written and oral)
• Ability to process data into useful information and organize workload to meet deadlines
• Demonstrated ability to perform mathematical calculations related to job function
• Must adapt well within a team environment
• Ability to be flexible with work schedule

Experience

• Minimum three (3) years' experience in a Quality management position preferably in a FAA repair station environment

Education Requirements

• BS Degree (or equivalent) in Quality Management
• Licensed FAA A&P Mechanic or eligible for an FAA Part 65 Repairman Certificate (preferred)
• Preferably certified as an AS9110 Quality Systems Lead Auditor, or able to obtain certification within 12 months

Physical Requirements

• Professional appearance and demeanor
• Must be able to sit/stand for up to 8 hours
• Must be able to look at computer monitor for up to 8 hours
• Must be able to lift up to 50 lbs.
• Must be able to type for long periods of time