Quality Manager

Primary Duties:

• Assure all plant quality systems and practices comply with IATF 16949 and meet customer requirements.
• Lead the development, implementation, and continuous improvement of quality control systems, procedures, and documentation.
• Oversee internal and external audits of production processes, equipment, and personnel to ensure adherence to quality standards.
• Address customer quality concerns by establishing containment, investigating complaints, identifying root causes, and implementing effective corrective actions.
• Facilitate problem-solving using formal tools such as 5-Why, Ishikawa Diagrams, and 5P; coach and mentor others in the organization on the effective use of these tools.
• Manage supplier quality, including raw glass and component performance.
• Provide leadership, training, development, and performance management for quality personnel.
• Manage key programs including Safe Launch, New Model Introduction (NMI), and the Ambassador Program.
• Collaborate cross-functionally to prioritize and drive efforts that achieve key performance indicators (KPIs) such as Internal PPM, External PPM, and Cost of Quality (COQ).
• Actively support and promote Continuous Improvement initiatives.
• Ensure all required quality reports and documentation are completed accurately and submitted on time.
• Serve as a key contributor to achieving plant performance goals and budget targets.
• Communicate promptly with certification bodies when required (e.g., IATF containment status reporting).

Qualifications/Skills Required:

• Bachelor’s degree in Engineering or related field
• 5+ years related experience in an automotive manufacturing facility or Tier1 supplier
• Internal Auditor experience and/or certification
• Prior experience with Quality Tools: APQP, FMEA, MSA, SPC, and PPAP
• Excellent communication and interpersonal skills
• Excellent problem-solving abilities

Qualifications Desired:

• Experience in glass or plastic injection molding.
• Certified Six Sigma Green or Black Belt.
• Prior leadership/supervisory experience.
• Experience with operational excellence or lean manufacturing initiatives.