Quality Assurance Supervisor

Quality Assurance Supervisor

Location: Newburyport, MA

Company: Dessert Holdings

Direct Hire: Salary  range 75K +

About Dessert Holdings:

Dessert Holdings is the leading premium dessert company in North America, crafting artisanal, scratch-made desserts at scale for retail and foodservice partners. Our family of brands includes The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne’s Fine Desserts, Kenny’s Great Pies, and Willamette Valley Pie Company.

Position Summary:

Dessert Holdings is seeking a Quality Assurance Supervisor to join our team in Newburyport, MA. In this role, you will oversee quality assurance activities on the production floor, ensuring products meet our high safety and quality standards. You will supervise and develop the QA team, coordinate internal and external audits, and partner closely with operations to drive continuous improvement.

What You’ll Do:

	
• Supervise daily activities of QA Technicians
  
  	

• Train, coach, and provide technical support to the QA team
  
  	

• Ensure effective food safety and Quality Management Systems (SQF, HACCP, GMP)
  
  	

• Communicate with cross-functional teams on quality and production issues
  
  	

• Maintain lab inventory and coordinate equipment training
  
  	

• Organize operational paperwork and support company audits
  
  	

• Participate in hold, trace, and recall programs
  
  	

• Oversee product release and review customer complaints
  
  	

• Support initiatives to reduce foreign object contamination
  
  	

• Maintain a safe, clean, and positive work environment
  
  

What You’ll Bring:

	
• Bachelor’s degree or equivalent experience in food manufacturing
  
  	

• At least 2 years of supervisory experience in Quality Assurance
  
  	

• Knowledge of SQF, HACCP, GMP, and food safety standards
  
  	

• Strong communication and Microsoft Office skills
  
  	

• Flexible schedule, including weekends as needed
  
  	

• Ability to work on your feet in a production environment and safely lift up to 30 pounds
  
  

Why Dessert Holdings?

	
• Work with passionate teams in a growing company backed by Bain Capital
  
  	

• Opportunities for professional development and advancement
  
  	

• Make a direct impact on the safety and quality of products people love
  
  

10199946