Quality Assurance Engineer I

We're Hiring: Quality Assurance Engineer ILocation: South Deerfield, MA Company: Pelican ProductsWho We AreAt Pelican, we engineer products that stand up to the world's toughest conditions-because the people who rely on us do too. For nearly 50 years, we've been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it's transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission.

At Pelican, your work has a real-world impact. You'll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn't an option. If you're ready to build something that makes a difference, be part of a team that protects what matters most.

What You'll Do:Support and improve quality systems that ensure our products meet performance, safety, and customer expectations.

Assist in developing and improving quality assurance programs, procedures, and controls aligned with ISO 9001 standards.Design and implement quality control processes using statistical and lean manufacturing techniques.Analyze quality data and drive corrective and preventive actions.Support development and execution of quality plans, especially for new product development and complex assemblies.Collaborate with engineering, production, and cross-functional teams to improve processes and procedures.Interface with customers and vendors to resolve quality issues.Develop and perform laboratory testing and validation procedures.Create and maintain ISO documentation and report quality metrics to leadership.Design simple fixtures, tools, or process controls to improve production quality.Plan and perform internal and external audits to ensure compliance and drive improvement.Support calibration systems and ensure compliance with standards.Operate equipment to evaluate product and process performance, collect data, and analyze results.Provide guidance and support to QA technicians and inspectors.Promote a culture of problem-solving, accountability, and continuous improvement.Follow company policies, procedures, and safety guidelines.Perform additional duties as assigned.

What We're Looking For:

Education: Bachelor's degree in Quality, Mechanical, Industrial Engineering, or related field required.Basic knowledge of quality systems, risk management, and process control.Understanding of continuous improvement and lean manufacturing principles.Strong analytical and problem-solving skills.Ability to interpret data and support decision-making.Strong communication skills and ability to work cross-functionally.Ability to manage multiple projects in a fast-paced environment.Attention to detail and commitment to quality standards.1-3 years of related experience is a plus.Experience supporting new product development is a plus.

What's In It For You:Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported.

Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities401k plan - with immediate matchGreat Benefits - several options including Pet insurance for our animal loversHealth Savings Account ContributionWellness Discount ProgramGlobal Mental Wellness ProgramQuarterly Employee Celebration DaysPeer to Peer Recognition ProgramService Recognition ProgramEmployee referral programEmployee discount program on Pelican Products and gearBeautiful New England locationOnsite GymAnd more

ITAR Compliance Notice:This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR 120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States.