Quality Control Supervisor

Role description:

The Quality Control Supervisor is responsible for supervising the quality functions and personnel to ensure compliance with customer requirements and company specifications.

Responsibilities:

• Assist and serve as back-up to the Quality Control Manager as directed
• Interpret quality specifications and communicate to all applicable departments
• Maintain all pertinent records to adequately monitor quality performance and standards
• Review customer complaints with plant department to ensure corrective action measures are applied to prevent reoccurrence
• Supervise ware audits and report findings along with recommended corrective action plans.
• Interact with customers and customer service representative to solve problems and foster strong customer relations
• Oversee quality lab equipment calibrations and maintenance
• Manage lab supply inventory and ordering
• Manage the measuring of glass containers and provide reports
• Perform activities necessary for the effective management of the quality department by training and developing unionized workforce
• Establish and maintain a safe, sustainable, and healthy work environment

• Comply with environmental and food safety standards as set forth in plant policies and programs within the departmental responsibilities

Minimum skills / qualifications:

• High School Diploma or equivalent
• Three years of experience in manufacturing quality
• Must be able to handle multiple tasks in a team-based environment
• Must have excellent presentation, interpersonal, and communication skills to interact effectively with management and outside customers
• Must have excellent problem-solving, planning, and organizational skills
• Must be proficient with Microsoft Office Suite

Preferred skills / qualifications:

• Undergraduate degree in math, engineering, or a related discipline
• Two years of experience leading in a manufacturing environment
• Prior experience working with SAP ERP
• Prior experience working with a quality management system
• Prior experience working in the glass container manufacturing environment
• Lean Six Sigma Green Belt Certification