Quality Control Analyst, Sr

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

We are currently seeking a Senior Analyst (Regulatory Reporting) that will be responsible for executing internal audits and quality assurance (QA) testing efforts related to secondary mortgage investment quality components, and compliance with regulatory reporting requirements for Ineligible Investor Repurchased Loans, Bank Transferred Mortgage Loans and Repurchase Aversions. This position will assist in evaluation of design and operational effectiveness of processes and controls as well as evaluate the completeness and accuracy of regulatory reporting through quality assurance audits both Post-Close and Prefund. This position will assist in identifying root causes of identified issues to strengthen and improve controls. This position will assist with reporting of special projects or assignments as assigned.

Key Accountabilities

• Strong Organizational, communication and people skills to work with all levels of management are required.
• Must be effective at communicating issues through written reports, verbal discussions, and presentations.
• Exceptional organizational and time management skills
• Initiative-taking, purposeful professional with experience and success working in a collaborative environment.
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Meticulous and proficient in Microsoft Office applications
• Working knowledge of internal control analyses and risk assessment methodologies
• Strong Working Knowledge of FNMA, FHLMC, FHA, VA, USDA, FHLBI and HFA Mortgage Programs, DU, LP, GUS-automated underwriting systems.
• Strong Quality control appraisal analysis techniques/abilities
• Strong analytical and organizational skills to perform multiple work assignments.
• Able to sit for extended periods of time performing sedentary activities.

Key Competencies for Position

• Ability to interact effectively with all levels of Management, including cross-functional stakeholders.
• Excellent partnership, negotiation and influencing skills.
• Able to recognize necessary changes, and adapt accordingly while communicating what needs to change, why and impact of change.
• Possess Technological Aptitude.
• In-depth knowledge of Quality Assurance procedures and legal standards.
• Strong knowledge of math, data analysis and statistical methods.
• Possess Self-knowledge Assessment ability, skills and behaviors seeking developmental opportunities.
• Active Listener who asks clarifying questions to gain perspective and mutual understanding, building trust and overcoming resistance.
• Fosters a growth mindset by keeping current with development and trends in business area and sharing information within team to build knowledge base and enhance client experience.

Qualifications and Education Requirements

• Bachelor's Degree or equivalent work experience
• 5+ years of prior experience in Banking Quality Control/Quality Assurance, Secondary Market and/or Consumer Underwriting, Servicing, Operations, or Originations
• 3+ years of experience in an oversight function such as audit, controls, risk, or compliance within the financial services industry.
• Ability to Problem Solve and make decisions when variables, alternatives, and outcomes are not clearly defined.
• Strong analytical and critical thinking skills.
• Strong understanding of audit and control processes
• Advanced testing or Quality Assurance testing techniques preferred.
• Working knowledge of both Machine Learning, AI, Manual and Automated testing
• Demonstrated ability to clearly convey information and ideas, to listen and respond appropriately to employees, and individuals throughout ONB Footprint.

Key Measures of Success/Key Deliverables:

• Performs work under the broad direction of the Mortgage Origination & Servicing QC Manager which can include individual or multiple assignments and/or projects.
• Documents Investor Audits throughout ONB Mortgage Division by managing the comprehensive risk and control of potential ineligible mortgage loans to problem solve or initiate repurchase.
• Assists in development, execution, auditing, and reporting of quality assurance reviews covering regulatory and agency guidelines.
• Maintains control system of record software (ACES) to provide a well-documented and organized audit footprint.
• Coaches, trains, and develops team members to improve their knowledge of agency and regulatory standards and risks. Collaborates and reviews audits as needed to ensure compliance with stated objectives.
• Actively supports People Development as a Credentials Subject Matter Expert.
• Follow-up to ensure the timely receipt of deficiency docs to meet investor quality standards and avert repurchase of loans and losses to bank.
• Identifies, documents, presents, and assists in impact analysis for control deficiencies; also assists in the development of mitigation strategies.
• Establishes and maintains relationships with the Banks process and control owners including both staff and management as well as internal and external auditors and regulators via periodic and effective communication.
• Assist in Preparation of Monthly Reports which track and monitor Material, Moderate and recurring audit exceptions identified during the audit review process.
• Manage and Audit QC Vendor Oversight as required.
• Conduct Audit reviews on mortgage loans required by Investors, agencies, insurers, or warehouse lenders.
• Identifies trends by Analyzing outcomes from monthly audit reviews.
• Maintains ongoing process to ensure remedial efforts have produced satisfactory results to immediately detect recurrences of audit defects.
• Performs related duties as assigned by management.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.

Join our team!