Quality Control Technician

Overview of Role

ZwitterCo is looking for a hands-on quality control technician to guarantee that our products and services consistently meet the highest quality standards. This role will inspect, test, and evaluate products and materials, ensuring they meet all safety, regulatory, and quality requirements. Additionally, this role will maintain detailed records, investigate customer complaints, and contribute to improving product quality.

The Quality Control Technician will be crucial in upholding ZwitterCo's commitment to delivering exceptional products and services. A keen eye for detail will ensure that everything ZwitterCo produces meets rigorous quality, regulatory, and safety standards.

About ZwitterCo

ZwitterCo has developed a breakthrough in materials science - a new class of zwitterionic membranes with unprecedented fouling resistance. Our membrane solutions perform beyond the limits of conventional filtration, making it practical to treat complex wastewater, purify water for reuse, and maximize efficiency in food processing applications.

ZwitterCo serves customers in more than 20 countries across food and beverage, agricultural, and industrial sectors. We are rapidly investing in our technology, equipment, and global services platform to help our industrial customers achieve their most ambitious sustainability and growth targets. We are grateful to have been named as Global Water Intelligence's 2023 Breakthrough Water Technology Company of the Year and Fast Company's Top Innovators of 2024.

Responsibilities:

Quality control technicians are responsible for ensuring ZwitterCo products meet quality standards. This role will inspect, test, and monitor products and materials. A keen eye is necessary to ensure everything meets ZwitterCo's rigorous safety, regulatory, and quality standards. This role will also involve collaborating with production and product development teams to improve quality processes. Responsibilities include:

Ensure product quality and safety:

• Inspect incoming and outgoing materials, products, and components to verify they meet specifications and standards
• Operate, calibrate, and maintain test equipment to ensure the accuracy of results
• Collect, record, and analyze test data, identifying trends and anomalies. Elevate concerning data to management when needed

Conduct thorough testing:

• Carry out tests and inspections per procedure to ensure specifications are met
• Document results and produce detailed report summaries
• Troubleshoot issues and suggest possible solutions
• Recommend product improvements and advise management on quality control issues

Collaborate for quality:

• Work closely with other teams to maintain and improve overall product quality and safety standards
• Investigate customer complaints and assist with corrective actions
• Collaborate on experiments and testing protocols for developmental materials
• Provide input on testing capabilities and best practices and identify needs for additional testing equipment

Critical Success Factors:

• Meticulous attention to detail: Possesses a keen eye for identifying even minor irregularities and inconsistencies in products and materials
• Analytical problem-solver: Skillfully diagnoses the root cause of quality issues and develops effective solutions
• Exceptional organizational skills: Maintains accurate and detailed records of inspections, tests, and quality control processes
• Technical comprehension: Proficiently reads and interprets technical documents, drawings, and specifications
• Quality-focused mindset: Demonstrates a strong understanding of quality control principles and best practices
• Adaptable to technology: Competently operates automated systems and utilizes precision measuring equipment

Qualifications

• Experience in a manufacturing (chemical or other) oriented environment
• Minimum of 5 years experience
• Good communication skills and ability to work collaboratively in a team environment
• Preferred: Experience in a lab, testing environment, or product development setting

Schedule, Travel, Compensation, and Location

This is a full-time position in Woburn, MA, and will report temporarily to the VP of Operations.

Travel for this role is expected to be between 0% - 5%.

Compensation will be commensurate with experience and include equity and benefits.