Quality Tech - II

Summary: 

The Level 2 Quality Technician is responsible for performing more advanced inspections, tests, and quality assurance tasks within the manufacturing process. This position builds on the foundational skills of a Level 1 Technician and involves greater responsibility in ensuring that products meet stringent quality standards. The Level 2 Quality Technician works closely with production teams, engineering, and senior quality staff to identify, document, and resolve quality issues. 

Responsibilities: 

• Inspection & Testing: 

• Conduct detailed inspections and tests on raw materials, in-process products, and finished goods using a variety of advanced measurement tools and techniques. 

• Interpret and analyze test results, making decisions on product conformity based on established criteria. 

• May participate in in activities to support the Gage calibration and R&R program. 

• Perform root cause analysis on quality issues and recommend corrective actions. 

• CMM operation including the fixturing of part, execution of program and data review. 

• Documentation & Reporting: 

• Maintain accurate and detailed records of inspection results, non-conformances, and corrective actions in the company’s quality management system (QMS). 

• Prepare and present quality reports to management and other stakeholders. 

• Assist in the development and revision of quality control documentation, including standard operating procedures (SOPs), work instructions, and control plans. 

• Support & Communication: 

• Act as a liaison between the quality department and production teams to ensure quality standards are consistently met. 

• Provide support and guidance to Level 1 Quality Technicians and production staff on quality procedures and best practices. 

• Participate in cross-functional teams to support continuous improvement initiatives and problem-solving activities. 

• Compliance: 

• Ensure compliance with company quality policies, industry regulations, and customer requirements. 

• Participate in internal and external audits, providing necessary documentation and support as required. Role may support outside programs such as Environmental / Sustainability. 

• Monitor and enforce adherence to safety protocols within the quality assurance process. 

Requirements: 

• High School Diploma or equivalent required. 

• Associate’s degree in a related field or equivalent technical training preferred. 

• Minimum of 2-3 years of experience in a quality control or manufacturing environment. 

• Experience with advanced inspection tools and techniques, such as CMM (Coordinate Measuring Machine), optical comparators, or similar equipment preferred. 

• Strong understanding of quality control principles, measurement techniques, and industry standards. Knowledge of Environmental / Sustainability is a plus. 

• Ability to read and interpret technical drawings, GD&T blueprints, specifications, and work instructions. 

• Excellent analytical skills with the ability to identify and solve complex quality issues. 

• Proficiency in using various inspection tools (e.g., calipers, micrometers, gauges) and familiarity with statistical process control (SPC) methods. 

• Perform mechanical and electrical inspections of products and purchased parts that are at incoming, in-process, final or returned from customers. 

• Effective communication and interpersonal skills with the ability to work collaboratively in a team environment. 

• Basic computer skills, including proficiency in Microsoft Office and experience with quality management software. ERP/MRP software experience preferred. 

• Ability to stand and be mobile throughout the workplace 

• Self- motivated, organized, mechanical minded, ability to take direction, manage multiple tasks at once, and good communication skills. 

• Ability to lift and move objects up to [50 pounds], as required. 

Working Conditions: 

• Work is performed in a manufacturing environment with exposure to moderate noise, dust, and machinery. 

• Weekly work schedule may require mild flexibility 

• May be required to work overtime or weekends as needed.