Quality Manager

We are seeking a proactive and experienced Quality Manager to lead the quality function in our high-precision tire mold manufacturing facility. This role is responsible for overseeing all aspects of product and process quality, managing a small quality team, and ensuring compliance with ISO standards and customer specifications. The ideal candidate will have a strong background in 5-axis CNC machining, quality systems, and team leadership.

Key Responsibilities:

• Lead, mentor, and develop the Quality team: Quality Engineer, Quality Technician, and two Quality Inspectors.
• Foster a culture of quality, accountability, and continuous improvement across the organization.
• Maintain and improve the company’s Quality Management System (QMS) in alignment with ISO 9001 and ISO 45001.
• Prepare for and lead internal, customer, and third-party audits.
• Ensure compliance with customer requirements, industry standards, and regulatory guidelines.
• Oversee inspection and validation of tire molds produced via 5AXL CNC machining.
• Review and approve quality documentation including control plans, inspection reports, and PPAP submissions.
• Monitor and analyze quality metrics (e.g., scrap, rework, customer complaints) and drive corrective actions.
• Lead Material Review Board (MRB) activities for non-conforming products.
• Oversee root cause analysis and corrective/preventive actions (CAPA) using tools like 8D, 5 Whys, and Fishbone diagrams.
• Ensure timely disposition of non-conforming materials and documentation.
• Collaborate with Programming and Production to improve process capability and reduce variation.
• Maintain accurate records of inspections, non-conformances, calibration, and training.
• Generate and present quality performance reports to senior management.
• Ensure product quality meets or exceeds customer requirements and expectations.
• Monitor and improve turnaround time for quality-related issues and customer feedback.
• Serve as the primary quality contact for customer concerns and audits.

Qualifications:

• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering (or related field).
• 5+ years of experience in quality management within a precision manufacturing environment.
• Strong knowledge of 5-axis CNC machining and mold manufacturing processes.
• Proven experience managing a quality team.
• Familiarity with ISO 9001, ISO 45001 or similar standards.
• Proficient in GD&T, CMM inspection, and metrology tools.
• Strong analytical, communication, and leadership skills.

Preferred Skills:

• Experience with CAD/CAM software (e.g., Siemens NX, Mastercam).
• Six Sigma certification (Green Belt or higher) or equivalent experience applying Six Sigma tools (DMAIC, SIPOC, FMEA, Control Charts, etc.)
• Knowledge of APQP, PPAP, MSA, and SPC.
• Bilingual (English/Spanish) is a plus.