Quality Assurance Supervisor

  • Tampa, Florida
  • Full Time
Quality Assurance Supervisor Job

Employer Name:SpiderID: 13935140

Location: Tampa, FloridaDate Posted: 1/29/2025

Wage: $45000 - $50000 per annumCategory: Hotel/Motel/Hospitality/Tourism

Job Code: R0091345

Job Description:

Main Duties and Responsibilities:

Coordinates and monitors quality improvement projects

Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification

Monitors corrective action system

Educates and trains unit staff and managers in quality related issues

Plays a key role in developing a comprehensive quality program

Implements the quality system detailed in the quality manual

Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation

Supports the manager to drive prevention vs. detection of defects

Coordinates actions to prevent the occurrences of nonconformities

Maintains customer compliance resolution

Responsible for the maintenance of key performance metrics for the Quality organization

Acts as the primary liaison to US Quality Assurance

Controls Food safety and Quality of processing and manufacturing within the business

Supports customer audits, government audits to meet compliance

Verifies and insures company policies and procedures are followed

Insures quality specifications and requirements are followed and met

Assists with developing Standard Operating Procedures

Responsible for safety, quality and compliance to customer specification

Assists in training of all Standard Operating Procedures and Critical Control Points in the unit

Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification.

Qualifications

Education:

Minimum qualifications include High School graduate or equivalent with experience in related discipline

Preferred qualifications include College degree in related discipline, knowledge of HACCP, quality management and six sigma

Work Experience:

Minimum 3 years of experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control

Previous in airline, food processing, distribution operations or other fast paced environment

Technical Skills: (Certification, Licenses and Registration)

ServSafe certification required

Is HACCP certified and ServeSafe trained a plus

Basic lean, six sigma knowledge, and continuous improvement understanding a plus

Job Skills:

Intermediate level Microsoft office tool skills (excel, word)

Knowledge of quality auditing, inspection methods

Detail oriented

Strong organizational skills, able to prioritize responsibilities and multi-task

Strong interpersonal skills, interact well with multiple departments as required

Able to work with little supervision

Excellent reading, writing, and oral communication skills

Change Agent

Preferred skills:

Excellent analytical skills

Basic statistics calculation, and/or mathematical comprehension including:

Pareto chart

Control chart

Histogram

Time series (run) chart

Multiplication, division, addition, subtraction, summation, measure of central tendency, measure of variation, process capability

Algebraic concepts

Project management skills

Knowledge of FDA regulations

Language / Communication Skills:

Excellent oral and written communication skills

Multi-lingual a plus

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full time

Travel %: None

Exemption Classification: Exempt

Work Environment / Requirements of the Job: Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours. In a normal production kitchen facility there may be physical discomfort due to temperature and noise. Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.

Organization Structure

Direct Line Manager (Title): Mgr, Ops, QA or GM

gategroup Competencies Required to be Successful in the Job:

Thinking - Information Search and analysis & problem resolution skills

Engaging - Understanding others, Team Leadership and Developing People

Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with integrity

We communicate and keep each other informed

We put our heads together to problem solve and deliver excellence as a team

We have passion for our work and we pay attention to the little details

We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone's day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

Job Criteria:

Start Date:

Position Type: Full-Time Permanent

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

Contact Information:

Contact Name: Gate GourmetCompany Type:

Company: Gate Gourmet

City:

State:

Zip:
Job ID: 481238569
Originally Posted on: 6/14/2025

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