URGENTLY HIRING: Quality Assurance Specialist

We are immediately hiring for a Quality Assurance Specialist to help support various different aspects of Quality with a large adhesive manufacturer. This is a long-term career opportunity, and we are looking for someone with a Bachelors Degree in a STEM field, and at least 1+ years of hands-on experience working with the quality Standard (ISO 9001) in a similar capacity.

An ideal candidate should have experience both in a QC Laboratory environment and experience with other quality duties including: performing root cause analysis based on customer complaints, performing statistical analysis on batch data and discussing data shifts, and assisting in change control and other quality initiatives.

INTERESTED CANDIDATES CAN SEND UPDATED RESUMES TO MAMCDONOUGH @ACTALENTSERVICES .COM OR TEXT MARISA AT 330. 397. 1302 TO SET UP A PHONE INTERVIEW!

Roles and Responsibilities:

ROLE AND RESPONSIBILITIES

1. Quality Control
2. Perform statistical analysis on finished goods to confirm process is in control
3. Assist in developing production process controls
4. Recommend process improvements to eliminate rework and poor product quality
5. Determine if material is a candidate for change control process
6. Initiate change requests for formula, process or specification based on Quality metrics
7. Develop methods to eliminate batch adjustments and poor product quality
8. Initiate Gage R&R studies for the QC Lab and evaluate results
9. Complete APQP Product Hand Off packets with development staff
10. Attend hand-off meetings and QC training activities
11. Assist in developing and updating Process Flows, P-FMEA, Control Plans and Test Procedures
12. Assist in building Tech Sheet inputs and QC notes
13. Initiate and help train QC Techs on new Test Procedures
14. Update and documents related to the handoff
15. Help maintain company-wide calibration program
16. Participate in Product Team meetings discussing product performance and statistical trends, as needed
17. Revise and maintain test procedures and SOPs related to quality and production
18. Act as lab liaison between techs and manager
19. Cover for absent lab techs
20. Assist Quality Assurance Manager with any other quality-related tasks
21. Customer advocate
22. Assist customers with material quality issues in a timely manner
23. Issue Quality Alerts to appropriate department and maintain all records of communication related to alert
24. Aid customers and QA Manager in solving customer complaints and concerns
25. Delegate tasks to QC support staff to expedite response time
26. Update the corrective action records
27. Compile requested reports for customers (product quality files, white papers, reports, etc.)
28. Complete customer surveys
29. Respond to customer in professional manner
30. ISO/IATF
31. Help in planning ISO/IATF requirements
32. Participate in internal audit team
33. Participate in corrective action team investigations
34. Assist during customer and surveillance audits
35. Assist in maintaining quality related performance metrics
36. Report and post KPIs monthly
37. Prepare quality KPIs for monthly Management Review
38. Promote Customer Requirement Awareness throughout NCU
39. Maintain customer requirements and manuals
40. Initiate customer surveys
41. Maintain customer portals
42. Complete customer surveys and document requests
43. Initiate change requests and issue to customers
44. Initiate waivers
45. Review customer scorecards
46. Review/audit CSRs for compliance
47. Perform internal layered process audits (Layer 1)
48. Participate in training activities
49. Actively listen to or take part in training presentation
50. Ask questions of presenter
51. Complete any reviews, tests, or follow-up to training activity
52. Participate in training by outside sources to become subject matter expert

QUALIFICATIONS:

• Must have at least 1 year of ISO 9001 experience
• Must have a Bachelor Degree
• IATF experience is a Plus
• Hands on experience would be things like handling ISO audits, helping to plan ISO/IATF requirements, participating in corrective action investigations, maintaining quality related performance metrics, ect.

Pay and Benefits

The pay range for this position is $26.00 - $33.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Delaware,OH.

Application Deadline

This position is anticipated to close on May 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email ... for other accommodation options.