Quality Assurance Analyst

Introduction

\n\nWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.\n\n\nWe aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.\n\n\n\n\n\n

GRADE

17\n\n

LOCATION OF POSITION

Maryland Department of Human Services\nQuality Assurance Unit\n25 South Charles Street\nBaltimore, Md 21201\n

Main Purpose of Job

This position serves as the Quality Assurance (QA) Analyst for the Maryland Department of Human Services (DHS) Social Services Administration (SSA). The primary purpose is to coordinate agency responses to noncompliance in Child Protective Services, Adult Protective Services, Foster Care, Family Preservation, and other Child Welfare and Adult Services programs, as well as to plan interventions with the Local Department to reduce noncompliance.\n

POSITION DUTIES

\n Assists in coordinating program compliance reviews for Child Welfare and Adult Services.\n Coordinates and oversees independent appraisal activities at the Social Services Administration and Local Departments of Social Services, including conducting various audits (Financial and Compliance, Economy and Efficiency, and Programmatic Results) and reporting findings and recommendations for improvement to the Director of Quality, Policy, and Performance Management.\n Manages the creation and implementation of Plans of Action (POAs) in coordination with affected Local Departments and Units, the Director of Quality, Policy, and Performance Management, and SSA Leadership.\n Provides quality improvement oversight for the ongoing quality improvement reviews of SSA programs at the 24 Local Departments of Social Services and DHS Headquarters. Assess user/client outcomes.\n\n

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.\n\n\nEducation: A Bachelor's degree in accounting from an accredited college or university or a Bachelor's degree from an accredited college or university with 30 credit hours in accounting and related courses, including or supplemented by 3 credit hours in auditing.\nExperience: Three years of experience conducting financial and operational internal audits that include elements for finance and compliance, economy and efficiency, and program results.\nNotes: \n1. Applicants who have met the requirements for admission to the CPA examination prior to July 1, 1974 will be considered to have met the educational requirement referenced above.\n2. Candidates may substitute the possession of a certificate as a Certified Public Accountant or Certified Internal Auditor or a master's degree in accounting from an accredited college or universityfor one year of the required experience.\n3. Candidatesmay substitute one year of professional accounting experience for one year of the requiredexperience. \n4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Internal Review classifications or Auditing specialty codes in the Financial or Auditing fields of work on a year-for-year basis for the required experience. \n

DESIRED OR PREFERRED QUALIFICATIONS

\nPreference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.\n\n\n\nOne year of experience in a Human Services-related subject (child welfare, adult services, public health, etc.).\nOne year of experience conducting independent reviews and interpretations of applicable laws and regulations.\nOne year of experience providing technical assistance for Child Welfare and/or Adult Services programming audits.\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator's license valid in the State of Maryland.\n\n

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. Successful candidates will be placed on the eligible (employment) list for at least one year.\n\n\nAll information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.\n\n\nIf you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.\n

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.It is important that you provide complete and accurate information on your application.Please report all experience and education that is related to this position.\nFor education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.\nIt is imperative to list all computer and software experience on your application pertaining to your jobduties.\n

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: healthinsurance, dental, and vision plans offered at a low cost.CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS.\n\n Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).\n Annual Leave - ten (10) days of accumulated annual leave per year.\n Sick Leave - fifteen (15) days of accumulated sick leave per year.\n Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.\n Holidays - State employees also celebrate at least twelve (12) holidays per year.\n Pension - State employees earn credit towards a retirement pension.\n Positions may be eligible for telework.\n\n

FURTHER INSTRUCTIONS

\n\nOnline applications are STRONGLY preferred. If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Department of Human Services, Examination Services Unit, Attention: Dontia Walker, 25 S. Charles Street, Suite 1100, Baltimore, Maryland 21201. Email ..., toll-free: ....\n\n\nIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at ... or ....\n\n\nDo not submit unsolicited documentation.\n\n\nThe paper application must be received by 5 PM on the closing date for the recruitment.TTY Users: call via Maryland Relay, ....\n\n\nAs an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.\n\n\nBilingual applicants and people with disabilities are encouraged to apply.\n\n\nWe thank our Veterans for their service to our country and encourage them to apply.\n\n\n\n\n