Quality Manager

Sponsorship :

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement:

This role is categorized as onsite. This means the successful candidate is expected to report to Defiance, Ohio on a full-time basis.

Relocation:

This job may be eligible for relocation benefits.

The Role:

The Quality Operations Manager will support Shop Directors to continuously improve, define and approve all and new Global Ops requirements. The manager will also collaborate across all manufacturing disciplines to drive common and standardized manufacturing launch quality system requirements, procedures, metrics, and standard methodologies. Addressing Manufacturing requirements upfront in Global Product Development process and PQRRs and will support all launch improvement initiatives.

Highly experienced leader who manages and directs a large group of employees responsible for Operations Quality deliverables of projects and/or programs. Provide oversight of product quality initiatives in the assembly plants in assigned geography. Develops new products, processes, standards, or operational plans in support of the organization's business strategies with a direct impact on business and/or function overall results. Influences others within the organization to accept new concepts, practices, and approaches. May include identifying problems, updating or modifying working methods that may be complex in their work area without the benefit of defined procedures. Promotes GM's values and makes customer-focused decisions.

What You'll Do: (Responsibilities):

LEVEL EXPECTATIONS:

A leader of a team with members who possess diverse skill sets and have similar overall objectives. Typically leads other individual contributors and at times leads other people leaders.

EXPERTISE:

• Has advanced knowledge and broad experience in the areas led, with the ability to identify and leverage experts in different specialized fields.
• Often owns a distinct business area within the function. Serves as a resource to their team for technical expertise, interaction with other teams and departments, and company policies and processes. Guides direct reports and their teams on scoping out complex problems and developing creative and innovative solutions to the issues.
• Drives change and develops new policies and processes in support of functional and company strategies.
• Exercises independent judgement and influence on key technical decisions within their area(s). Develops operational plans and establishes objectives for the team, allocates resources and delegates assignments.

COMPLEXITY:

• Translates strategies into clear direction for their team. Reprioritizing and reallocating resources as appropriate based on changing business needs. Offers direction to subordinates in accordance with established company policies.
• Enforces company policies that directly impact subordinate employees. Resolves competing demands, sensitive situations, and conflicts within their organization and/or with other teams.
• Develops plans for people resources and ensures that team members are continuing to grow their skills and competencies. Has continued career discussions with their team and knows where to allocate resources based on unique strengths of everyone on the team.
• Regularly engages with subordinate supervisors, customers, and/or professionals in the same functional peer group to address issues spanning multiple sections and units. Demonstrates effective communication skills in conveying results and recommendations across different disciplines.
• Expertly adapts communication style and uses persuasion and occasionally negotiation to convince others to accept new ideas, approaches, concepts, or practices. Deals with the situations where differing opinions, past practices or experiences may significantly constrain agreement.

SCOPE AND IMPACT:

• Drives strategy and implementation of large projects impacting multiple departments.
• Is accountable for workforce planning, operational and often financial decisions in the area managed.
• Sets objectives and owns the delivery of metrics and Key Performance Indicators that have direct impact on the achievement of the results in the job area, have measurable contribution into functional results and align with the GM strategic priorities.
• Champions change management and role models GMs behaviors necessary to maintain a productive team without inhibiting individuality and personal diversity. Influences others within and/or outside the organization that are skeptical or unwilling to accept new concepts, practices, and approaches.
• Builds a team with the optimal mix of talent and experience. Makes internal and external staffing decisions, supports, and guides individual development of direct reports and their teams, drives performance.

Your Skills & Abilities: ( Required Qualifications):

• Bachelors degree in Engineering or equivalent experience
• 7+ years of experience in Manufacturing

• In-depth knowledge of quality management systems (QMS), methodologies (such as Six Sigma, Lean), and industry standards (ISO, TS).

• Experience in casting/propulsion/components processes and equipment

• Ability to manage multiple projects simultaneously, ensuring timely completion and alignment with quality objectives

• Problem solving experience with Practical Problem Solving, 7-Diamonds, Red-X

• Experience working collaboratively with cross-functional teams, including engineering, manufacturing, and supply chain, to drive quality initiatives.

• Data analysis and statistical aptitude

• Strong verbal and written communication skills to effectively convey quality standards, policies, and performance metrics to various stakeholders.

• Ability to travel 5% of the time or higher based on business needs domestically and international.

What Will Give You a Competitive Edge (Preferred Qualifications) :

• Master degree in Engineering or equivalent experience

• 8+ years of experience working in a manufacturing environment in the automotive industry

• Multiple different manufacturing assignments with successful individual achievements or strong team-based achievements

• Quality control certification

• 3+ years of Quality management experience

• GMS expert

• Proven track record solving complex problems

• Foundry Experience

Sponsorship :

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement:

This role is categorized as onsite. This means the successful candidate is expected to report to Defiance, Ohio on a full-time basis.

Relocation:

This job may be eligible for relocation benefits.

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at .... In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.