Quality Consultant Jobs in Connecticut

Job Title: Senior Quality Assurance Consultant Company: Travelers Location: Hartford, CT Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   Summary: Experienced Senior Quality Assurance Consultant assigned to plan and execute testing of applications of diverse size and complexity from QA delivery through release. Utilizes knowledge and practical experience in planning and completing assigned tasks in an efficient and timely manner, with little or no guidance. Primary Duties and Responsibilities: -Test Planning: Responsible for planning functional and system level testing of small to large and complex applications within the Risk Control organization to validate business and technical requirements are met. This includes but is not limited to creating estimates, writing test strategies, test plans and test cases, and following up to get them reviewed and approved by the project team and matrix partners. Also partners with business owners and application analysts to develop a thorough understanding of the application or process to be tested. -Test Execution: Responsible for test execution which includes test case execution, recording results and documenting defects. This also includes working with developers to reproduce problems and get them resolved in a timely and effective manner. -Improvement: Identifies improvement opportunities that reduce defects in production and increase efficiency and quality. -Communication: Establishes and maintains thorough and accurate documentation of work and communicates issues to QA leadership. Education/Work Experience: - 6+ years in Quality Assurance including hands on testing experience - Bachelors degree in Computer Science or related discipline - Experience with QA testing processes (QA test strategy, test plans, scripts, data strategies, etc.) - Excellent QA/System testing discipline, understanding various phases and types of testing - Experience with Mercury Quality Center test management tool or other comparable test management tools - Demonstrated ability to assess existing testing processes and make improvements to achieve efficiencies - Takes personal accountability for the results of the testing efforts produced by the organization - Possesses strong technical skills/aptitude that can be applied to understand system specifications and translate these into comprehensive test strategies and functional test cases/scripts - Ability to manage multiple streams of activity to achieve objectives - Collaborative, team-oriented, results driven - Experience with automated testing and automated testing tools (i.e. Quick Test Pro) preferred - Experience with SQL and .NET a plus - Experience with agile development a plus - Experience with Risk Control a plus Other Technical Knowledge: Quickly develops master level knowledge of the business that the assigned systems are supporting. Has full technical knowledge of all phases of applications systems analysis. Uses this understanding to develop appropriate and timely solutions to daily issues. Has conceptual knowledge of varying technologies and the ability to make decisions based on that knowledge.  Has thorough understanding of project staff roles and abilities Business Knowledge & Partnership: Creates an atmosphere where business partner's issues are dealt with professionally, and in a timely manner.  Suggests solutions that make sense and optimize the value of systems resources. Communicates openly and effectively in a manner consistent with the audience. Recognizes the importance of superior quality in providing a competitive edge.  Ensures that reports are precise, timely and accurate Problem Solving & Decision Making: Demonstrates sound analytical and diagnostic skills dealing with information that is available but must be further manipulated and with issues that are loosely defined. Once decisions are made, is able to follow and direct action to implement intended results. Breaks a problem down to manageable pieces and implements effective, timely solutions. Openly and directly confronts conflict until resolved.  Optimizes the use of all available resources. Team Orientation: Builds relationships with peers to achieve objectives.  Builds relationships with other departments to work as one team.  Builds relationships to secure necessary resources not under his/her personal control.  Balances team and individual responsibilities.  Exhibits objectivity and openness to others' views.  Gives and welcomes feedback.  Puts success of team above own interest. Leadership: Supports a distinct business unit or several smaller functions. Reviews results with next level manager for clarification and direction before proceeding. Maintains effective partnerships across the department.  Able to provide management with substantive input. Influences peers and project staff through an inclusive style and the recognition and acceptance of their abilities and knowledge. Planning and Project Management: Identifies project tasks that are most important and establishes a clear sense of priorities.  Anticipates and effectively responds to changes in workload and resources. Financial Awareness: Has input to the budget process, understands and is responsible for cost-effective expense control of assigned projects. Readjusts resources and/or staff to avoid delays and inefficiencies, and prevent failure to achieve results.  Responsible for important and confidential information. Human Resource Management: Demonstrates good interpersonal skills by displaying an understanding of the needs and perspective of others.  Demonstrates a capacity to recognize, value and respect differences across a diverse work force.  Responsible for the accurate, timely assessment of  the skills and contributions of assigned project staff.  Responsible for transferring technical skills/business knowledge to others NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, but are intended to accurately reflect principal job elements. Any reference to The Travelers Companies, Inc. does not in any way imply The Travelers Companies, Inc. will be the employer of any individual obtaining employment within The Travelers Companies, Inc.

Job Title: IT Quality Consultant Company: Hartford Financial Services Location: Hartford, CT Description: WHY JOIN THE HARTFORD?As a global leader in insurance, asset management and financial service products, we offer professionals every possibility for growth. And whether were helping customers or building careers, were experts at creating the kind of advantages that help people reach their goals.WHAT ARE THE RESPONSIBILITIES OF THE POSITION?***This position is supporting Personal Lines and is located in Simsbury, CT**Consults/leads and provides expertise on medium to high complex project/assignments.Participates or provides leadership for multiple QA activities. Is self-managed to react to and provide support to both IT and business teams. Performs and assists with some QA testing, best practices, process improvements, and tool support.Responsibilities include, but may not be limited to the following:Solutions: Participates in or provides consulting, support and leadership to teams of system professionals in the use of The Hartfords quality assurance programs. These could include: best practices/methodologies, QA and end-to-end testing or tool selection, automation and use. Uses The Hartfords QA methodology to develop and deliver the best testing solution on projects or work assignments, ensuring quality and completeness of delivery. Knows when and how to escalate issues and problems to management to keep projects on track.Business Consulting: Consults and helps set direction with project team in the use of The Hartfords quality assurance programs and user acceptance testing. May be a quality spokesperson.Documentation: Creates and manages artifacts around QA process and delivery (such as test strategy, QA project plan and milestones). Provides input into metrics and SLAs (i.e., quality scorecard).Process Excellence: Champions process improvement activity. Adheres to process improvement standards for quality.Test Planning: Independently develops and maintains test strategy, the quality process in the test project plan, test plans, test environment, test cases, and test scripts. Coordinates and supports all phases of the development lifecycle. Closely coordinates with PM for all testing phases. Provides input into go-no-go decisions.Testing Tool Use: : Evaluates and identifies criteria under which automated testing should occur. Collaborates/coordinates with automation team in the design of the automation solution for a project or work item. Identifies opportunities to integrate testing tools into QA processes. Understands tools and techniques and can apply them to specific testing needs. Has common understanding of regression bed and is able to work with project teams to ensure quality of regression bed.Release Management: Collaborates with vendor partner on the QA implementation plan for scheduled releases. Contributes to the plan for release day: provides input into game plan and confirms vendors QA release sign-off.Post-Implementation Review: Contributes to post implementation reviews that ensure that business solutions were delivered. Drives post implementation root cause initiatives and process improvements.Vendor Management: Participates in identifying need for vendor resources (i.e., identifies the number and type of resources required, may conduct resource planning). Partner with on-site vendor coordinator to ensure offshore teams work gets completed on time/on budget. Participates in collecting performance metrics on SLAs. Represents HIGs interest. Knows when to escalate issues. Monitors deliverables in accordance with pre-defined SLAs.Change Control Management: Coordinate and monitor the implementation of the change.Coaching/Mentoring: Serves as a mentor and coach for both technical and business organizations. Acts as a QA process mentor and provides direction and knowledge transfer to testing teams of employees and vendor staff.

Job Title: Quality Assurance Consultant (Location open - USA) Company: UnitedHealth Group Location: Hartford, CT Description: Job Description Quality Assurance Consultant (Location open - USA)-321533 Description Ovations is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel. That's how it is at Ovations. Everyday, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication. Quality Assurance Consultants are responsible for working with health plans to ensure compliance with NCQA and MA Deeming standards, CMS and SNP Standard and Process Measures. Work on market-level quality improvement activities, quality improvement projects, and clinical quality initiatives, including physician engagement and partnerships with local health plans. Provide ongoing oversight of health plan quality program and work plan. Collaborate with HEDIS Project Managers to determine annual HEDIS strategy. Conduct clinical quality audits of NCQA and SNP standards. Facilitate and support assigned quality committees. Reviews the work of others. Develops innovative approaches. Sought out as expert. Serves as a leader/ mentor. Here, you will discover a culture that grows through challenge. That evolves by being flexible. That succeeds by staying true to our mission to make health care work effectively and efficiently for seniors. Put your best to work for us, and discover extraordinary opportunities for growth. Qualifications 3+ years experience in the healthcare industry 3+ Years experience with CMS/SNP federal healthcare regulations, HEDIS, JACHO and/or NCQA standards. Experience working with quality improvement activities and projects MS Office skills Excellent verbal and written communication, analytical, and problem solving skills Preferred qualifications include: Nursing, behavioral health or other clinical quality background Experience working in a managed care environment Experience bringing a health plan through NCQA accreditation Bachelor' degree (Masters degree highly desired) Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing. Job Quality Management Primary LocationUS-MN-Minnetonka Other LocationsUS-CT-Hartford, US-CA-Cypress Organization Ovations - Clinical Schedule Full-time Number of Openings 1