Quality Assurance Director Jobs in Michigan

Job Title: Reports and Quality Assurance Manager Company: LogistiCare Location: Detroit, MI Description: AA or BA/BS requiredExperience:- 5+ years relevant work experience- Demonstrated experience interacting with individuals, families, mental health, elder services, and facilities and programs- Demonstrated experience in writing and revising policy and procedures as needed- At least 1 year experience as an administrative assistance, administrativesupport or secretarySkills:- Exceptional interpersonal, written, verbal skills, organizational, and problem solving skills- Proven and effective leadership and supervisory skills- Attentiveness to detail and thoroughness- Ability to multi-task and meet deadlines- Knowledge of clinical UR and QA, Medicaid, Medicare guidelines and covered services a plus- High level of technical competence to include proficiency with Microsoft Office including Access and Excel- Type at least 50 words per minute with 90% accuracy- Working knowledge of Internet EnginesCompetencies:- Communication, Oral - Ability to communicate effectively with others using the spoken word- Communication, Written - Ability to communicate in writing clearly and concisely- Customer Oriented - Ability to take care of the customers' needs while following company procedures- Interpersonal - Ability to get along well with a variety of personalities and individuals- Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions- Management Skills - Ability to organize and direct oneself and effectively supervise others- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems- Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative- Relationship Building - Ability to effectively build relationships with customers and co-workers- Time Management - Ability to utilize the available time to organize and complete work within given deadlinesEnvironmental and Working Conditions:- Ability to travel throughout assigned region- Approximately 80% work time is conducted in an office setting and approximately 20% will require travelPhysical and Mental - Ability to maintain confidentiality, take the initiative and be proactive, work under pressure, communicate information clearly and work with diverse populations- Patient listening and strong conciliation skills- Superior analytical and investigative abilities Job Description: LogistiCare is the nation's leading managed healthcare organization specializing in the management of healthcare transportation benefits. LogistiCare's client base consists of state and local government agencies (Medicaid agencies, transit authorities, school boards), managed care organizations and hospitals. LogistiCare is not a provider of transportation vehicles (we do not physically own vehicles). Instead, LogistiCare manages a network of transportation providers and provides the administrative infrastructure to authorize services and provide billing and claims payment functionality allowing LogistiCare to offer a complete outsourcing solution to our clients.LogistiCare seeks a Reports and Quality Assurance (QA) Manager to base at our new operations center which will be located in Detroit, MI. The Reports and QA Manager will manage reporting functions associated with the Quality Assurance Plan, and will establish positive and effective working relationships with customers, providers, and agencies to establish superior customer service. The Reports and QA Manager works with the Healthcare Facility Outreach Department Manager to manage the standing order process and ensure responsiveness to requests for monthly data. He/she will identify any trends in complaint categories and devise action plans for immediate and effective reduction of complaints.The Reports and QA Manager must be capable of developing programs and an organizational structure to support contract requirements. Additionally, this individual must be able to conceptualize process flow both in establishing policies and in enhancing our proprietary computer-aided data management system. He/she must possess a proven track record of success in personnel development and management, solid written communication skills, and a high level of technical competence in Microsoft Excel, Word, Access, and Outlook programs.Essential Duties and Responsibilities:- Identifies and trends complaint categories and devises action plans for immediate and effective reduction of complaints- Complete and distribute monthly, quarterly and annual customer reports according to customer schedules- Complete customer quarterly quality initiative audits and annual audits- Attend customer meetings regarding quality of service and/or reporting- Establishes client files and maintains records- Responsible for and processes all level II complaint activity both in-house and client complaints- Assists all Quality Assurance Representatives with overflow complaints when necessary and with tasks and problem solving- Implements/develops instructions and policies and procedures throughout department, resolve staff concerns and serves as a liaison to otherdepartments- Works closely with all managers regarding service issues- Maintains various databases including but not limited to contracts database- Compile daily issue reports and provider time-response compliance reports- Prepare quarterly provider report cards- Research issues related to customer satisfaction surveys- Ensures provider credential/compliance files are complete and current- Gather information related to member injuries and provider accidents- Performs other duties as assigned- Salary will be commensurate to incumbents experience and prior trainingLogistiCare is an Equal Opportunity Employer.

Job Title: Facility QA Manager Company: Cargill Location: Saint Clair, MI Description: Cargill Salt services customers by packaging and shipping salt for the food, water conditioning, industrial, agricultural and packaged deicing markets. Our Salt Business Unit (BU) is looking for a Facility QA Manager to work at our facility in Saint Clair, Michigan.This individual will be responsible for oversight of all laboratory activities. They will also lead, mentor and develop direct reports. Additionally, they will be responsible for maintaining the laboratory, verifying and validating plant additive systems, plant testing programs, parts of the HACCP plan, and quality related projects as assigned. They will also lead the Food Safety and Product Quality process at the location. Additionally, they will be the primary contact for 3rd party, customer and regulatory audits. Works cross-functionally to achieve facility/BU goals. Participate in the management of change process as it applies to food safety and product quality aspects of those changes20% Develop employees, coach for high performance, promote engagement20% Lead and manage location food safety and quality programs (e.g. documentation, training, COA management, plant testing, audits, review and verify HACCP plan monitoring documents and prerequisite programs, 3rd party testing.)20% Technical support for location, customers, sales and customer service, including technical support after business hours.15% Technical support, training and lab management related to all related testing done in the plant.15% Work on product-quality customer incident investigation and resolution.10% Other related project and technical service as required to meet the internal and external customer needs

Job Title: Quality Assurance Manager Company: CONFIDENTIAL COMPANY Location: Warren, MI Description: Medium sized tier 1 plastic injection molding company located in southern Macomb county is seeking an experienced QA Manager to lead in all aspects of the quality department and related functions. Must have experience with TS 16949 / ISO14001 implementation and audit processes. Knowledge of best practices regarding manufacturing quality systems in an automotive environment required.

Job Title: QA manager Company: The Franklin Paterson Company Location: Houghton, MI Description: Houghton , MI , United States The Embedded Software Engineer / QA Manager will coordinate the efforts of the division staff to maintain company?s quality assurance program at all testing facilities. Embedded Software Engineer for Bluetooth wireless communication applications in a company that is seeking a dynamic goal-oriented individual to join our rapidly growing North American team. Responsible for writing Embedded Software for Bluetooth communication related products this company has in software releases solutions for Bluetooth wireless communication Telematics entertainment and multimedia products in support of OEM and aftermarket business from European and global products for application in the USA market. The Embedded Software Engineer will develop and write embedded software for Bluetooth or automotive communication projects. Any experience related to writing software for the following; cellular phone wireless telematics entertainment multimedia infotainment hands-free vehicles audio system microphone voice-activated Navigation radio integrations is important. REQUIREMENTS: ? 2 + years experience software development in C embedded software environment ? Knowledge of microprocessors ? Working level knowledge of microprocessors ? Software design and implementation with C or related C code experience. ? Excellent communicator both written and verbal ? Up to 10 % domestic and international travel required. ? Some software development and BUS interface experience ? Software design and implementation with C or related C C+ C++ code experience. ? Nice to have working knowledge and experience utilizing Matlab Simulink or C or C+ ? Free Scale Microprocessors ? Knowledge of Autocode very helpful ? Working knowledge of Mototron ECU Autocode system ? Bluetooth communication cell phone or automotive related products ? Experience of automotive or Bluetooth communication software environment ? Keep current with Bluetooth technology and profiles competitive product analysis. ? Any experience related to writing software for the following; cellular phone wireless telematics entertainment multimedia infotainment hands-free vehicles audio system microphone voice-activated Navigation radio integrations is important. ? Appreciation of good requirement capture & system specification ? EDUCATION: BSCS Degree or BS in Engineering ? JOB DURATION: Full time ? KEYWORDS: engineering , software , engineering , software development , embedded software , microprocessors ? COMPENSATION RANGE: 80000-100000/yr

Job Title: Quality Assurance Manager Company: VENTOWER INDUSTRIES Location: Monroe, MI Description: Company that will make towers for wind turbines seeks experienced quality assurance manager. This individual will be accountable for leading the business to become ISO certified and maintain all training and testing documents required by ISO. Will be accountable for all NDT requirements and certifications along with managing the 8 direct reports that will assist with these requirements. Must also have demonstrated production orientation. Will be responsible for accumulating all quality assurance data. This position reports to the operations manager.

Job Title: Quality Assurance Manager Company: Galaxy Systems, Inc. Location: Detroit, MI Description: Job Overview Company: Galaxy Systems, Inc. Title: Quality Assurance Manager Skills: Quality Assurance Manager, SDLC, Automation, ISO, Application development Date: 8-23-2010 Location: Detroit, MI Area Code: 248 Employ. Type: FULLTIME Pay Rate: Market/DOE Job Length: Fulltime Position ID: 880391 Dice ID: CXGALXYS Travel Required: none Telecommute: no Contact Information Contact: Dalbir Singh http://www.galaxysi.com Quality Assurance Manager Detroit, MI GalaxE.Solutions* has an urgent requirement for a Quality Assurance Manager for our Detroit, Michigan operation. Candidates with solid technical and managerial background and applied knowledge of the SDLC and various QA/SW development methodologies are encouraged to submit their resumes so we can contact you to discuss our current opportunity. Candidates should be flexible and motivated self-starters. : - Provide leadership to individuals in the Quality Assurance team. Responsible for setting policies, procedures and practices. - Maintain awareness of new system implementations, Quality Assurance and technological advancements. Ensure high staff productivity and morale through training, coaching, and management. - Monitor performance of team players. Handle overall resource management for QA. Actively pursue process improvement opportunities. Responsibilities: Experience implementing best practices through out the entire SDLC and QA methodologies. * Monitor and control Quality Processes. * Project Plan Management * Requirements Gathering * Software Development and Unit Testing * Software Design * Quality Assurance * Verification and Validation (IV&V) * Process Delivery: Standards like ISO-9001 Tools and technologies: Evaluate, recommend and implement approved tools and technology for efficient implementation of Assurance Services in line with the Best Practices on a quarterly basis Experience working/leading offshore/remote teams/people Leadership of the Assurance Services Organization - Establish and maintain a QA resource demand projection - Experience in effectively cross deploy QA resources across multiple projects. - Design and run mentoring programs for QA personnel. If this job interests you please respond immediately with the following information. 1) Your work authorization (Citizen, GC, EAD, TN) 2) Your contact no. 3) Your availability to interview/join. 4) Your current salary: 5) Your salary expectation. 6) Current location. This is an immediate position, so please respond at your earliest. For immediate response please send resume to Dalbir Singh at Register to View Company Overview find more jobs with this company Rate Job Positive Neutral Negative Misrepresented job Pays below market level Not a real job Position no longer available Other Please Provide an Explanation (400 character limit) Security For security purposes, please enter the characters seen to the left in the text field below before submitting. Follow Galaxy Systems, Inc. Connect with Galaxy Systems, Inc.

Job Title: Director, Quality Assurance Job Company: Thomson Reuters Location: Ann Arbor, MI Description: Director, Quality Assurance (TEC00013495) Director, Quality Assurance-TEC00013495 Description Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com The Healthcare & Science business of Thomson Reuters provides intelligent information to better manage the cost and quality of healthcare and accelerate scientific research and innovation. Thomson Reuters seeks a high-energy, motivated individual who combines solid technical credentials with a high degree of business acumen and proactive leadership skills for the position of Director, Quality Assurance. As part of the Global Editorial Operations team within Healthcare & Science, this position will work with leadership across the entire organization to ensure customer's expectations of quality are fully understood. This role will align the operational processes with the business priorities to ensure the ultimate goal of customer quality to the most effective degree. Operational processes within the organization will be refined to translate customer needs into actionable tasks. This role will implement best practices for quality throughout the Editorial group. Extensive investigation into current processes will be required along with thorough analyses of findings. The research will be capped with detailed Plans to evolve current operations into an optimized model balancing costs, systems, workforce, quality and other constraints. The role will oversee the ongoing progress and make changes as required to continue to improve. Primary Objectives: Specific objectives for this high impact role include: * Work with internal and external partners to define requirements to satisfy the customer. * Research, analyze and implement best practices for the operations team. Set strategic vision for continuous improvement. Establish, monitor, communicate, and refine Operational and Quality Service metrics. * Establish and maintain strong, collaborative relationships with key leaders within the company. * Partner with peers to leverage and drive "best of breed" operational capabilities. * Evaluate current workforce training and proficiency plans. Identify areas to shorten training time, increase efficiency and make recommendations to augment systems where applicable. * Provide a strong shared vision that embodies the core values of Thomson Reuters and lead by example in being proactive/having a bias towards action, being personally accountable for results, demonstrating ethical behavior and fairness, soliciting and acting on feedback, and thinking strategically. Qualifications * Bachelor's degree required. Advanced degree in Operational and/or Quality related field, formal education in business/management or a Master's degree is strongly preferred. * In depth knowledge of Lean and Six Sigma. Master Black Belt is strongly preferred. * 10 plus years of related experience, including at least 8 years in leadership or management positions. * Excellent leadership skills with an operational mindset. Outstanding analytical skill set, strong leadership and technical skills with ability to remain focused under pressure. * Proven success developing and maintaining relationships and managing collaborative efforts across functional and organizational boundaries. * Excellent oral & written communication and presentation skills with the ability to translate deep technical concepts into general business terminology. * Excellent project management, presentation and team skills including the ability to excel in a fast paced, constantly changing production environment. * Demonstrated ability to define and drive towards a common shared vision, conduct strategic planning, influence culture, and effectively balance strategic and tactical priorities. * Extensive experience using operational theory and Six Sigma processes to transform a business into a more efficient operation. * Travel: Yes, up to 25% of the time Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work. Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer. According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the fiscal year 2010 (October 1, 2009-September 30, 2010.) Job Technology Development Primary Location US-MI-Ann Arbor Organization Healthcare & Science Editorial Ops Schedule Full-time Education Level Bachelor's Degree (16 years) Job Type Standard Shift Day Job

Job Title: Quality Assurance Manager Company: Kelly Services, Inc. Location: Troy, MI Description: Quality Assurance Manager Summary Responsible for managing and assuring full execution of all Food Safety and Quality Assurance programs. Provide leadership, coaching, supervisory, and technical direction to the Quality Assurance department, including associated functional departments such as Production, Maintenance, Sanitation and Warehousing. Overall, ensuring all products produced are food safe and meet quality standards. Essential responsibilities include but are not limited to the following: Maintain and improve quality assurance procedures and departmental effectiveness including implementation and appraisal of procedures and product attributes for compliance to established standards from the raw material stage through the finished product (in own supplier?s factory). Maintains accurate and current product formulations and manufacturing protocols for all products manufactured.Conduct relevant communication, training and education for food safety and quality, including but not limited to: HACCP, Foreign Object Prevention, Listeria/Microbiological Control, Maintenance Food Safety, SSOPs, GMPs, Conformance to Specification, etc.Lead programs for compliance effectiveness with microbiological testing as applicable for materials, ingredients, environmental, product and other applicable testing. Expertise with Listeria and other sensitive microbiological control and performance management.Specific food safety and quality emphasis with sensitive and high risk ingredients at the supplier level, receipt, use and throughout the products shelf life. Recommend and implement corrective and preventive measures to improve plant sanitation, employee hygienic practices, and product safety and quality standards.Investigate foreign material and provide needed actions for follow-up, future prevention and continuous improvement.Integrate key quality performance indicators with production quantities and effectively communicate to support conformance and improvement. Assure Maintenance Food Safety and Preventative Maintenance programs are in place, affective and owned by the Maintenance department.Investigate and provide information requested by customers and accommodate third party inspections as well as corporate audits. Provide corrective actions if needed with long term compliance.Plan, initiate, and carry out internal auditing and other checks to ensure compliance to food safety and quality requirements.Carry out supply quality audits as directed by corporate program needs.Maintain proper management of the chemical supply and pest control programs.Develop and continuously improve plant procedures ensuring conformance to specifications for incoming materials throughout the process to finished products. Problem solving and improvement techniques.Assist R&D Team in product development process to ensure new products meet food safety standards. Handle export documents.Management of QA supervisor(s) and technicians. Responsible for obtaining weekly summary of complaints and to meet with internal team to follow-up, future prevention and continuous improvement.Conduct sensory & shelf life evaluations as directed through corporate program needs.May also engage, in part, in the same work as the workers they supervise.Interface with the USDA inspectors: Report immediately any discrepancies; recommend corrective actions; recommend preventive measures.Coordinate with the Pest Control Company for the pest control service. Provide communication regarding food safety and quality related issues to management Develop and meet quality Key Performance Indicators (KPIs) Decision Making Comprehensive thought process and rational assuring food safety and quality is always in compliance.Includes sound recommendations on what product can go to market or otherwise.Effectively and efficiently manage the QA department. Qualifications BS degree, preferred in Food Technology, Food Science, Food Engineering or related field. Experience in sensitive or high risk manufacturing such as meat, poultry, produce, salads, dips, etc.Five years of management food industry experience; or ten years of management food industry experience. Thorough knowledge of law and regulations regarding food transformation (FDA, USDA, hygiene, sanitation, GMPs, HACCP, Regulatory Affairs, etc) and their inspection programs. Bilingual: English/Spanish is a plus. Required Skills Moderate walking, standing and/or climbing, heavy lifting and carrying, some stooping, bending and reaching.Works around machinery with moving parts; work around moving objects or vehicles, work outside and inside.Strong written and oral communication skills. Ability to read and interpret documents such as government regulations, safety rules instructions, policies and procedures manuals. Excellent problem-solving capabilities and improvement techniques.Ability to train personnel and to speak effectively before groups employees of organization. Strong computer skills: word, excel, access, power point. Good organizational, strong record keeping and people skills Internal Interaction Purchasing Dept, Warehouse personnel, R&D personnel including management, Production personnel including management, QC personnel, USDA inspector. Internal Interaction Cold Storage facilities, Freight companies, Vendors, USDA, Sanitation Vendors, Pest Control Technicians.

Job Title: Quality Assurance Manager-Screw Machines Company: DIVERSIFIED STAFFING SERVICES Location: Rochester Hills, MI Description: Rochester based screw machine shop seeks an experienced quality assurance manager for its 1st shift. MUST have screw machine experience. Duties will include staff management, attention to detail for quality, and the willingness to be team player and be willing to sort parts if required. All candidates must be able to pass a drug test and felony background check.