Quality Analyst Jobs in Michigan

Job Title: Technical Support/QA Analyst Company: Midwest Eye-Banks Location: Ann Arbor, MI Description: Summary This position is responsible for representing our customers* interests in the services we provide. This includes: problem solving alongside the customer, performing QA on software releases to find errors before end users do, receiving and triaging bug reports and user enhancement requests, representing end users point of view during product planning and development. Duties and Responsibilities 2. Representing the end user*s interests in using a high quality product.3. Always engaging the end user in positive & constructive manner no matter the method of interaction: telephone, email, in person, discussion board.4. Solving issues as they are reported as well as proactively catching problems before they occur. 5. Documenting issues and solutions and ensuring adequate internal communication of problem resolutions. 6. Collaborating with all team members.7. Participating in projects to improve product and service quality and client satisfaction.8. Participating in software review, testing, validation and auditing. 9. Participating in software release and system life cycle activities according to applicable policies and procedures. 10. Maintain current knowledge of relevant technologies, products and services, including updates to software development and documentation tools. 11. Maintain current knowledge of applicable laws, regulations, standards and best practices. 12. Provide user training for various software applications. 13. Perform other duties as assigned. Background Required 1. Excellent verbal and written communication skills.2. 3 year*s relevant technical help desk support experience with web based applications is highly valued. 3. Must have experience in writing test cases, test procedures and defect management 4. Experience supporting and/or testing software systems based on complex business rules 5. Experience with Crystal Reports, SQL Server database is highly valued.6. Experience working with MS Outlook, MS Office and other desktop applications 7. Willingness to travel 8. Highly motivated, self-starter with critical thinking skills Background Desired Bachelor*s degree is highly desired Call center environment experience preferred Software QA experience preferred Understanding of the business applications deployed in healthcare organizationsWork AuthorizationYou must be authorized to work for any employer in US to apply for this position NO AGENCIES

Job Title: Quality Assurance Analyst Company: Campbell-Ewald Location: Warren, MI Description: For more than 90 years Campbell-Ewald has been growing its broad communications expertise to meet the needs of our clients and help drive their marketplace success. Today, with more than 1,100 employees across the country Campbell-Ewald partners with a score of national brands, including Alltel Wireless, ARAMARK, Buffalo Wild Wings, Carrier, Chevrolet, General Motors, Ghirardelli, Kaiser Permanente, Olympic Paints and Stains, OnStar, USAA, the United States Mint, the United States Navy and the United States Postal Service.There’s a current of conversation buzzing — conversations that take place between people and brands. We listen to these conversations online, in homes and on the streets. We monitor what is being said about a brand, how loud the conversation is, where it is taking place, who is talking, who is listening, who is promoting the brand, who is detracting from it, and how influential these people are. Then we create conversation. We shape it. We change it. We build brand advocates and product endorsers. It’s the art of the conversation — and it’s what we do best.If you are looking for a job that is new, exciting and provides many challenges, look no further.*Campbell-Ewald is looking for a Digital Quality Assurance Analyst with 3 years of experience. This position is responsible for ensuring that products are tested for compliance with client-approved design prior to initial production implementation, as well as testing all enhancements and fixes. QA Analysts are involved in the systems development process from initial functional specification through final system launch. The core responsibilities of the position include: development, execution and tracking of test plans and test scripts in conjunction with the system development plan, qualification of software for production release, and the management of system rework. Responsibilities include: Performing software testing of various web-based business applications including (but may not be limited to): websites, microsites, emails, podcasts. Reviewing, altering and creating systems and project documentation through the various stages in the Systems Development Life Cycle (SDLC) to ensure all deliverables, processes, business rules, assumptions, and change requests are addressed in the test plan. Developing detailed test scripts encompassing all deliverables and modules identified in the test plan. Executing test plans and test scripts according to project plan timeline and project budget. Leading and managing defect management (for various projects). Creating system regression test plans and scripts. Utilizing MS Word, Excel and Project as well as MS Office Suite to remain on par with project requirements and timelines. Knowledge of relational database concepts, Oracle and SQL Server Concepts and Infrastructure, Internet/Intranet concepts, as well as, Oracle Reports, Oracle Forms, SQL, TOAD and CRON jobs is considered a plus. A bachelor degree from a four-year college or university is preferred.Campbell-Ewald strives to be the multicultural employer of choice in our industry and strongly supports equal employment opportunity.*For quick consideration apply here

Job Title: CM/QA Analyst Company: SAIC Location: Battle Creek, MI Description: The Logistics and Engineering Solutions Business Unit/ Stayer Division of SAIC currently has an opening for a CM/QA Analyst Job Description: The incumbent of this position is responsible for Configuration Management oversight. Ensures accurate and reliable testing of potential components utilizing CM principles. Streamlines software group processes and procedures ti improve the functional efficiency of work flows. Ensures that Asset Management software and Hardware assets are defined and documented in accordance with government CM baselines and standards. Coordinates the establishment of technical baselines with functional area Team Leads and Keys. Ensures that original, signed baselines, processes, checklists and other official documents are maintained in a central read-only repository. The incumbent also serves as the Quality Assurance analyst for this project. As such, the incumbent reviews on-going efforts with a view toward ensuring accuracy, thoroughness and efficiency. Recommened experience and familiarity with Lean Six Sigma, Change Management, and/or process improvement. Job Location: DLIS/Battle Creek (MI) Job Location: Battle Creek, MI, US. Required Experience: Bachelors degree in IT related field + 7 years experience or 8-10 years comparable experience dealing with Program Management, Configuration Management and/or Quality Assurance matters. Certifications: None required Security Clearance: Must be able to obtain IT 1 and Secret SAIC is a FORTUNE 500® scientific, engineering, and technology applications company that uses its deep domain knowledge to solve problems of vital importance to the nation and the world, in national security, energy and the environment, critical infrastructure, and health. For more information, visit www.saic.com. SAIC: From Science to Solutions®

Job Title: QC Analyst - Raw materials Company: Mead Johnson Nutrition Location: Zeeland, MI Description: Position is responsible for high volume analytical testing to support release of finished products and in-process materials.  Follow established methods, utilize approved laboratory techniques and perform complex calculations to insure accurate results are delivered in a timely manner.  Possess a working knowledge of group operations and laboratory information management systems.  Perform investigations and instrument/method optimization to support individual work assignments.  Ensure all laboratory records are maintained in compliance with good scientific and regulatory practices.  Understand and support safe work practices and procedures. Job Requirements:Bachelor's degree in science or technical subject preferred.  Analytical laboratory experience required, with experience in ICP, HPLC, Robotics and Continuous Flow techniques desired.  Experience in various laboratory and computer systems a must.  Experience and knowledge of laboratory operations, calibration and maintenance of various lab equipment a plus.

Job Title: Business Quality Analyst Company: Location: Flint, MI Description: Business Quality Analysts (BA/QA) are involved in analyzing and defining solutions deliver to internal customers and serve as a key element in identifying critical business processes and in achieving customer satisfaction. An ideal candidate would possess skills in current and future state process analysis and design, including, but not limited to, scope definition, risk assessment, process analysis, business requirements gathering, process modeling, cost benefit analysis and gap analysis. This individual will work directly with client and/or subject matter experts to understand customer needs in order to document business requirements that will enable the creation of estimates and determine further course of action for proposed project, including assuring needs are aligned with the vision and strategy of the corporation. Essential Job Duties: Develop functional and design specifications for application which documents approved strategy or resolution; Develops test scripts that align with specifications and executes software validation; Act as a liaison to development team, business clients and project management in support of completion of projects; Maintain knowledge of financial applications and systems technology and uses this knowledge to develop and improve process improvements; Understand priority of problem and resolve problems in a timely manner as required by business or client need; Adhere to all regulatory and compliance issues linked to the job and the team and understand how these issues help the bank achieve the vision of remaining an independent bank. Qualifications: ? Bachelors degree in Computer Science or some other closely related degree. ? A minimum of five years business analyst experience and have experience working on project teams. ? Experience in the full systems development cycle, conceptual GUI design, and software testing. ? Must have a working knowledge of an end-to-end business solution using the Systems Development Life Cycle. ? Must possess superior communication and interpersonal skills, able to effectively communicate project managers, technical team leaders, subject matter experts, project stakeholders and executive management. ? Must be highly motivated, able to multi-task ? Must have critical thinking and problem solving skills ? Experience using enterprise IT management software for creating specifications, GUI designs and automated tools for testing and creating specifications is preferred

Job Title: Junior QA Analyst - Software Engineer - Lansing, MI Company: Accenture Technology Solutions Location: Lansing, MI Description: Description Accenture Technology Solutions Lansing, MI Accenture Technology Solutions is a wholly-owned subsidiary of Accenture that employs technology enthusiasts who focus on application development, systems administration work, and software maintenance providing practical programming and technology implementation for business. Accenture Technology Solutions experts are deployed to the Systems Integration & Technology growth platform, where they focus on implementing the hands-on, practical technology work needed to support Accenture's solution delivery. The work involves applying systems integration and application outsourcing expertise across different technologies and industries, designing solutions and performing application development and software maintenance work. There are many different areas to specialize in, but above all, working for Accenture Technology Solutions means working with cutting-edge technology on a global scale. Our Solutions resources can expect to: Work with cutting edge technologyDeliver high-quality solutions across multiple industriesWork on a variety of projects ranging in both size and scopeReceive continuous training and career development Job Description Oracle professionals design, implement and deploy Oracle solutions to achieve defined business goals. They maintain skills in Oracle applications process design and configuration; Oracle application design, development, integration, testing and deployment; and Oracle application technical architecture. A Senior Programmer/Software Engineer contributes to the development, delivery and maintenance of technology-based business solutions.  He/she is skilled in designing, coding, testing, and implementing configuration changes to software applications to meet both functional and technical requirements.  He/she may have some oversight responsibility for the technology solution. Key responsibilities may include: Assisting in planning and analyzing of high-level software strategies and solutions through functional and technical expertiseImplementing and assisting in designing analyses that will identify requirements related to people, processes and technologyParticipating in implementing the technical infrastructureAssisting in the integration of technical and application componentsAssisting in designing the framework of a technical infrastructureDesigning, coding and testing program modulesMaintaining, tuning and repairing applications; performing preventive maintenance activities; providing user supportAssisting in the creation of test scripts; executing and documenting testsAssisting in identifying configuration changes to applicationsAssisting in implementing all actions required to deploy an applicationAssisting in defining the characteristics, capabilities, inputs, outputs, and results necessary to describe the required functionality of the selected technolog(ies) Qualifications Basic Qualifications:  6 months formal development experience Additional Preferred Skill Requirements: SQL programming expertiseJava development experience is a bonus  Professional Skill Requirements Ability to work as a team memberCollaboration skillsAbility to work creatively and analytically in a problem-solving environmentDesire to work in an information systems environmentExcellent oral and written communication skillsFlexibilityTime management skills To submit resume online click here  Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Applicants for employment in the US must possess work authorization which does not require sponsorship from the employer for a visa. We are an Equal Opportunity Employer.