Quality Analyst Jobs in Maine

Job Title: QA Analyst III- QC/Linux Company: Sapphire Technologies Location: Portland, ME Description: Require a power QC (Quality Center - v 10.0) user to manage the bug reporting across multiple project efforts and multiple QC initiatives. Support other project activities in testing and documentation. PRIMARY RESPONSIBILITIES: Revise QC items as needed Report regularly to project teams on state of QC items, added, resolved, returned, in retest, etc. Extend the team"s capabilities in QC through the use of automated QC test scripts for regression testing and smoke testing Create and maintain reporting on production support defects reported through QC Create and maintain standardized defect tracking documentation Provide support to development groups during release process as needed SKILLS: REQUIRED: 2 — 4 yrs QC Defect tracking / Defect Management experience 2 — 4 yrs QC automated test scripts Experience in SUSE Linux Experience with large scale web based project efforts DESIRED: Certification in test management QC specific training XML knowledge XML Spy MKS — source code management QUALIFICATIONS: Bachelor of Science in computer science or related discipline Full project lifecycle experience on 2 or more large J2EE projects Release management experience for 2 years Experience with Linux system for 2 years Excellent attention to detail Strong communication skills, verbal and written Must exude a positive, can-do attitude Strong team player Bonus if you have: o Masters of Science in computer science or related discipline o Specialized training or courses beyond college o Technical writing experience 2+ Yrs.2+ Yrs.2+ Yrs.Sapphire Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a

Job Title: QA Analyst Company: Location: Falmouth, ME Description: Procom Services is currently seeking a QA Analyst for a 6 month contract to possible hire opportunity with our client based in Falmouth, Maine. This position requires the following: POSITION SUMMARY: Require a power QC (Quality Center - v 10.0) user to manage the bug reporting across multiple project efforts and multiple QC initiatives. Support other project activities in testing and documentation. PRIMARY RESPONSIBILITIES: ? Revise QC items as needed ? Report regularly to project teams on state of QC items, added, resolved, returned, in retest, etc. ? Extend the team?s capabilities in QC through the use of automated QC test scripts for regression testing and smoke testing ? Create and maintain reporting on production support defects reported through QC ? Create and maintain standardized defect tracking documentation ? Provide support to development groups during release process as needed SKILLS: REQUIRED: ? 2 ? 4 yrs QC Defect tracking / Defect Management experience ? 2 ? 4 yrs QC automated test scripts ? Experience in SUSE Linux ? Experience with large scale web based project efforts DESIRED: ? Certification in test management ? QC specific training ? XML knowledge ? XML Spy ? MKS ? source code management QUALIFICATIONS: ? Bachelor of Science in computer science or related discipline ? Full project lifecycle experience on 2 or more large J2EE projects ? Release management experience for 2 years ? Experience with Linux system for 2 years ? Excellent attention to detail ? Strong communication skills, verbal and written ? Must exude a positive, can-do attitude ? Strong team player Bonus if you have: o Masters of Science in computer science or related discipline o Specialized training or courses beyond college o Technical writing experience Qualification Rating Skills QC automated test scripts * 2+ Yrs. QC Defect tracking / Defect Management experience * 2+ Yrs. SUSE Linux * 2+ Yrs. If you are interested in this opportunity, please send a current word document of your resume along with hourly and full time salary requirements to Register to View Thank you!

Job Title: Quality Assurance Analyst Company: TD Bank Location: Lewiston, ME Description: Description TD Bank is dedicated to being America's Most Convenient Bank. To deliver on that promise we are currently looking to expand our Call Center operation to ensure that all our new FANS receive our legendary WOW! service. Job Summary: Quality Assurance Analysts QA are responsible for overall development of Team Members and Customer Satisfaction. Providing leadership and direction to enhance processes and practices within the Call Centers. Job Responsibilities: * Completing high volume call observations including bilingual calls , coaching/feedback and calibration sessions across sites, as well as being responsible for evaluating Customer Service and Sales performance * Ensures exceptional Customer Service, Quality Customer care and Sales effectiveness of Customer contacts telephone and email * Schedules individual and group calibration sessions conducts special studies as needed to analyze inconsistencies or trends across sites * Communicates performance goals and standards directly to Call Center Team, ensuring that the Company's vision, values and goals are understood * Actively participates in maintaining a spirited work environment, supporting the WOW! Culture * Assists with employee rewards and recognition events increasing Customer and Employee satisfaction * Assists with the facilitation of newly designed training programs across sites * Creates and develops documentation to keep the team informed of upcoming events, process improvements and procedural changes * Assists with call volume when necessary Job Requirements: * 4 year degree or the equivalent combination of education and work experience preferred * 1-2 years related experience preferred * Strong customer service orientation * Desire to coach and develop staff * Excellent verbal and written communications skills * Ability to work as an active participant in a team environment as well as independently * Organizational skills to accomplish a variety of concurrent tasks on a day-to-day basis * Skilled in solving conflicts in a cordial manner * Ability to handle an often unpredictable and fast paced environment * Ability to maintain confidentiality * Strong work ethic, energy, and drive * Drive to motivate and reward employees * Working knowledge of Call Center specific technologies * Must be proficient in Microsoft software including Excel, Powerpoint, Access & Word We are an equal opportunity employer. EOE, m/f/d/v. Drug testing and background check required.