Quality Analyst Jobs in Delaware

Job Title: SAS Quality Assurance Analyst Company: TEKsystems Location: Wilmington, DE Description: TEKsystmes is seeking a SAS Quality Assurance Analyst for an opening inWilmington, DE. The qualified candidate will be responsible for analysis ofstrategy requirements, extracting details and developing appropriate testplans to support testing of new code development.Skills Needed-Minimum 5 years interactive testing experience required.-Candidate must be a self-starter and highly capable of independent work-4 year degree preferred (Computer Science a plus)-Experience with SAS and basic Unix-Excellent written and verbal skills required.-Candidate should be detail-oriented and highly flexible.-Experience with Quality Center, Microsoft Office Suite required.Join TEKsystems() and get your career on the fast track. As the leadingtechnology staffing and services firm, we are passionate about deployinghigh-caliber IT and communications expertise. To satisfy our constant needfor expertise, we actively seek talented Technical Professionals with alllevels of information technology and communications skills. TEKsystems knowsthat every professional has different needs, so we'll work together todetermine a suitable benefits package. We offer options to our TechnicalProfessionals that could include: a health plan, 401k, provisions forvacation and holiday pay, and technical and professional training. With afoundation as the nation's largest IT staffing firm, we've become abillion-dollar services company by blending superior client service with anunrivaled ability to source and manage talent to precise specifications,resulting in successful technology executions. Allegis Group and itssubsidiaries are equal opportunity employers. M/F/D/V

Job Title: Software QA Analyst - Lead Company: Policy Studies Inc. Location: Manor, DE Description: Software QA Analyst - Lead Job Title: Software QA Analyst - Lead Job Type: Full-Time Location: NEW CASTLE , DE Job Description: PSI (w.policy-studies. com), is a rapidly expanding, nationally recognized provider of outsourcing, technology, and consulting services to health and human services organizations. Please note: Candidate must be located in the state of Delaware. This position performs a leadership role for the group and in the execution of multiple projects. Develops and supports automated testing for applications across the enterprise. Other responsibilities include:. When serving in the quality assurance lead capacity, leads advanced test planning activities, including requirements development participation and testability analysis, master test planning, and the development of repeatable test scenarios and procedures, checklists, and status reports. Leads advanced test design to support test execution in the form of test plan development and publication based on system/project documentation, QA test environment analysis and setup, and test tool setup for utilization. Leads and performs advanced test execution, records and reports test results, reports test status, and executes and maintains repeatable automated test scripts. Leads the development and running of data queries, and analyzes back-end data and system processes necessary to support system and end-user testing. Leads planning and execution of user acceptance testing (UAT) by providing guidance to operations or client staff in development of test procedures, test execution, and recording test results. Establishes and maintains QA test documentation templates and standards to support test activities associated with the software development lifecycle ( SDLC ). Provides input into the development of quality metrics for projects across the enterprise. Suggests and coordinates all technology necessary to perform the QA function, including assessing test environment needs and providing input into recommendations for software and hardware upgrades or investment in new technology to enhance QA processes. Works with the project team to resolve quality issues. When leading automated testing, leads the coordination of advanced functional and regression test activities for assigned projects. Leads the analysis of test requirements to identify the best candidates for automation, chooses the appropriate automation strategy, and creates the automation test plan for the project. Follows automated script coding standards, and leads automation script code reviews and walkthroughs. Designs, develops, and executes automated test suites. Provides estimates for test automation schedules and test automation resources as required. Creates and reports project status. Participates in daily project stand-up meetings as required. Makes recommendations for improvement of the automation process. Serves in lead capacity for the QA team. Facilitates and coordinates projects and large scale team goals as directed. Proactively represents the software QA team in various situations as directed. Coordinates and directs the work of lower level staff. Mentors lower level staff on advanced technologies and procedures. Coaches lower level analysts on software development lifecycle ( SDLC ) and QA methodologies. Handles complex or escalated issues. The ideal candidate will typically possess the following:. Bachelor's degree in computer science, business, or information systems management, or related field, or four years of relevant experience. An equivalent combination of education and experience may be substituted. Twelve years experience in software QA and/or using automated software testing tools (e.g. , Mercury, Rational, Segue, Compuware) and scripting languages, including two years experience leading test teams. Automation tool certification. Proficient in testing large to medium scale software projects involving new application development, as well as maintenance projects. Experience managing and leading efforts across multiple systems, teams, and lines of business. Proficiency with SDLC including Agile methodologies and/or automated processes, test case design, scripting, and execution. Proficient in automation framework design and the infrastructure required for automation support. Proficient with automation approaches and the proven ability to determine the correct approach. Proficient with QA processes and methodologies, automated processes, test case design, scripting, and execution. Proficiency with coding skills, debugging techniques, error handling, and understanding of automation objects. Proficient in administering automated toolsets. Proficiency automating applications written in Visual Basic,. Net and Java and/or with integration points to external interfaces. Proficient in Microsoft Office Suite and Windows-based operating system environments required. Proficiency with relational databases (SQL, Sybase, Oracle). Exceptional analytical and problem solving skills. Excellent written and oral communication skills with the ability to present analysis results in a clear and concise manner. Ability to interact with all levels within the organization. Talented individuals with a passion for doing socially useful work are encouraged to apply. If you are interested in this position and meet the qualifications, please send your resume and cover letter, including salary requirements. PSI is an Equal Opportunity Employer.

Job Title: SOFTWARE QA ANALYST III Company: JPMorgan Chase & Co Location: Wilmington, DE Description: JPMorgan Chase is a leading global financial services firm with assets of $2.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients.If youre interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase.  Further information about careers at JPMorgan Chase can be found on our website: www.jpmorganchase.com.May be responsible for the day-to-day management of software testers supporting software applications currently in production.  Assigned projects may also include creation of new software components or applications. Team size could range from 10-20 members.  Responsibilities include capacity planning, monitoring testing standards and procedures, contribution to setting testing best practices, team member training and motivation, monitoring the adherence to the IT Project Delivery Process and documentation requirements, and internal process and procedure improvement projects. Responsible for maintaining document template libraries and internal project documentation. Must be comfortable interacting with all levels of the organization. Manages verification and validation activities for all Production modifications including projects, releases, and changes.  Assesses risk to quality based on results of verification and validation and making appropriate recommendations.  Coordinates with other QA Leads, Project Managers, Development Managers, and QA Core members.  Responsible for facilitating completion of tactical actions supporting continual process improvements. Responsible for managing initiatives designed to support continual QA process improvements and the integration of the QA process with other process development activities.* Has a large impact on the function, department and/or organization. * Decisions are both tactical and strategic in nature.  Day to day decisions are generally made without supervision or review. Responsible for broad scope of decision-making. * May have extensive interaction with internal and external customers, QA Leads, Project Managers, and Change Management representatives.Qualifications5+ years of Quality Assurance / Control experience with a thorough knowledge of software development lifecycle principles and quality assurance methodology. 3-5 years of management experience. 5+ years of experience working with developers, project and release managers or 5+ years of QA process development experience. Strong verbal and written communication skills. Strong time, interpersonal and people management skills. Previous experience with project risk assessments and the communication of these assessments. Thorough knowledge of current software testing tools. Thorough knowledge of Microsoft office productJob Software Quality AssurancePrimary Location US-DE-WilmingtonOrganization Card ServicesSchedule Full-timeJob Type StandardShift Day JobEmployee Status RegularTravel NoKnow someone who? d be great for this job? Send to a FriendPlease refer to job code 954001 when responding to this ad.

Job Title: QA Analyst Company: PSCI Location: Wilmington, DE Description: Essential Functions:·          Lead TDD (Test Driven Development), Functional / Integration, Regression, and UAT Testing initiatives.·          Mentor Test Analysts.·          Build and manage the overall test process, according to the Agile Scrum methodology.·          Prepare, specify, and execute test cases and scenarios using Quality Center.·          Control and manage daily test activities through daily Agile Scrum ‘stand-up’ meetings.·          Develop and maintain Master Test Plan strategy and the Test Driven Development process.·          Provide internal Quality Assurance.·          Identify and report project risks.·          Report on progress of the test process.·          Ability to manage change during the test process.·          Evaluate overall test processes.·          Verification testing in production to ensure the changes were properly installed (walk the floor to spear-head any issues that arise from releases).·          Administration of test control and statistics collection (i.e. defect tracking).Experience & Qualifications:·          At least 5+ years experience in Software Quality Assurance or Software Development Test Analysis.·          At least 3+ years experience with Quality Assurance and Software Testing Tools.·          MUST have at least 1+ years experience working in an Agile Scrum environment / methodology.·          Knowledge of TDD (Test Driven Development) writing and executing J-Unit tests.·          Knowledge of Automated Testing Tools (Fit, FitNesse, QuickTest Professional and LoadRunner)·          Knowledge of software development life cycle and processes for quality assurance guidelines.·          Knowledge of quality philosophies, principles, methods, tools and standards of software development and testing (software estimation techniques, risk assessment and management, configuration management and change control, software tracking constructs).·          Knowledge and working experience with HP Quality Center Test Management Tool.·          Knowledge of Internet protocols and technologies (TCP/IP, DNS, FTP, etc.).·          Knowledge of XML-based technologies, and encryption programming (SSL, etc.).·          Knowledge of Windows and UNIX environments including AIX and / or HP-UX and Linux.·          Knowledge of object oriented programming, C++ and Java.·          Knowledge of the disciplines of Software Engineering with emphasis on testing. ·          Experience testing Client/Server and Web software. ·          Knowledge of Internet and enterprise software technologies including web and application servers.·          Efficiency in the use of Microsoft Office (Word, Excel, Access, Project, Visio).Education and/or Certifications:The ideal candidate will possess the following skills:·          B.S. Degree, Computer Science, MIS or equivalent work experience.·          4+ years experience participating in complex test programs.Technical skills and abilities:·          MUST have strong technical (programming) background with ability to read and understand code and logic; creating Unit & Acceptance Tests.·          Ability to work with a diverse group of project participants – both technical and communicate at a level appropriate to the audience.·          Strong written and verbal communication skills.·          Ability to manage conflicting interests and identify compromises.·          Ability to deliver results under pressure.·          Ability to lead or mentor other individuals.·          Ability to travel as needed.Working Conditions:·          Typically working in a clean, pleasant, and comfortable office setting.·          Work week is typically 40 hours; however, longer hours may be necessary at times.·          Although most work will be conducted locally, travel to other sites may be required at times.Physical/Mental Requirements:·          Must be able to sit for extended periods of time.·          Must be able to work on a computer terminal for extended periods of time.·          Must be able to use a telephone for extended periods of time.

Job Title: QUALITY ASSURANCE ANALYST- IVR/VRU/Call routing. Wilmington, DE Company: J.P. Morgan Chase Location: Wilmington, DE Description: JPMorgan Chase is a leading global financial services firm with assets of $2.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients.QA Lead: accountable for supporting and leading the Quality testing practices of the Telephony Group. Plan, design and execute the testing strategies and practices to meet the functional testing requirements for the applications in the Telephony space (IVR/vru applications, call routing, Call monitoring/NICE, outbound Dialer). Leveraging onshore and offshore resources to augment the team.Essential Duties and Responsibilities:*Lead and supervise the design, development and implementation of test strategies, Plans and test cases on multiple initiatives within time and cost constraints and ensure that functional objectives are met.*Help coordinate activities of team members and ensure QA processes and standards are being followed.*Forecast the effort associated with upcoming projects.*Write test strategies, test plans and do full hands on testing*Interface in various forums to report on project and program milestones and present project needs and technical knowledge.*Help to develop solutions to difficult problems which may require ingenuity and creativity and communicate progress toward project/program goals.*Coordinate activities with development team and other impacted/dependent groups.*Identify, recommend and help drive changes to established practices and policies to improve on Quality, TTM and efficiency.Required Skills:*Experience defining test strategies, test plans, writing test cases, hands on testing*Solid understanding of Software Development Life Cycle and specifically QA process and test methodologies.*Proven ability to conduct needs analysis, solve problems, assess technical capabilities, add to strategic planning, build and motivate teams, and lead Software Testing projects.*Experience at scoping level of effort and directing resources on specific initiatives*Experience with VRU, Call routing, Call monitoring, and Outbound Dialing platform preferred*Previous experience with IVR test automation is preferred*Exposure to automated test tools such as Hammer is a plus.*Quality testing work experience*Experience working on multiple projects and various initiatives simultaneously. Strong multitasking skills*Ability to work under pressure*Ability to develop the skill sets of team members*Excellent Project Co-ordination and Project tracking skills*Excellent Time management skills and organizational skills*Effective verbal and written communication skills*Experience leading resources within Onsite-Offshore model and comfort with delegating tasks*Experience working in Financial services industry specifically Credit Card Services preferred*Self motivated, results orientation, problem solving ability*Hands on, detail orientated and ability to work well in matrix management team environmentNO IMMIGRATION SPONSORSHIP AVAILABLE - Permanent and/or unrestricted authorization to work in the U.S.JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V