QC Director Jobs in Connecticut

Job Title: Data Quality Manager - Clinical Configuration Company: CIGNA Location: Hartford, CT Description: Org Marketing Statement ' CIGNA's Mission: To help the people we serve improve their health, well-being and sense of security. At CIGNA, we are committed to providing our customers with benefits, expertise, and services that improve their health, well-being, and sense of security. Our people are the key to success in a changing and increasingly competitive marketplace. The collective skills, behaviors, and work experiences of all CIGNA employees enable us to make a real difference in the lives of our customers. We seek the most talented and creative minds in the industry to develop innovative solutions our customers value and expect. CIGNA is committed to recruiting, developing, motivating, and retaining a diverse workforce representing the best and brightest both inside and outside of our industry - a workforce that reflects our customers and the communities where we operate. ' Role Summary ' Directs operations activities for a significant functional or multi-functional area of the organization. Ensures compliance with the organization's policies and government regulations. Directs the review of operations systems and procedures, and recommends improvements to increase efficiency. ' Responsibilities ' ** Hartford location is preferred but willing to possibly consider other locations** *Directs operations activities for a significant functional or multi-functional area of the organization.  * Ensures compliance with organization's policies and regulations.  Directs the review of operations systems and procedures, and recommends improvements to increase efficiency. * The successful candidate will direct operational activities supporting the development and ongoing management of CIGNA's health advocacy plans. * Manages all change requests required for health advocacy workflow configuration, including approvals, versioning, and assignment of content design. * Works collaboratively with a broad range of highly motivated teams to understand end-to-end health advocacy process flows. * Analyzes impact of change requests to existing plans and production workflows and environments. * Works independently and collaboratively with source contributors, including content developers and information modelers. * Proactively communicates and collaborates with external and internal customers to analyze information needs. * Ensures quality of data and documentation of content modeling with strong attention to detail. * Raises issues on content consistency and suggests alternate approaches to verbiage and configuration. * Establishes and delivers education and knowledge transfer of clinical content configuration to users. * Drives and challenges business units on assumptions to successfully execute health advocacy plans. * Identifies and raises configuration system enhancement requests as appropriate. * Participates in User Acceptance Testing before production launch of new software releases. * Defines best practices and mentors team of Senior Specialists. * Works to ensure the integrity of operational information by leading the implementation and ongoing maintenance of data stewardship activities, including but not limited to: -- Policies and processes to manage data creation, updating, deleting and use. -- Processes to define data and business rules. -- Processes to ensure adherence to information policies by the business (e.g., data quality audits). -- Processes to evaluate requests for the addition of new data elements and to ensure consistent data definitions. -- Processes to evaluate new or changing data sources. -- Processes to identify, analyze, report, and address data quality issues. -- Processes to calculate and report metrics and key performance indicators (KPIs) to assess the effectiveness of data integrity controls. -- Processes to develop management reports. * Serves as business lead for data governance on projects or operational initiatives related to health advocacy plan content and processes: -- Links such initiatives into data stewardship activities (i.e., policies and processes described above). -- Develops and implements data governance business & functional requirements to establish data integrity controls or to remedy control gaps. -- Collaborates with data owners, stewards, analysts and subject matter experts of other information domains; Enterprise Architecture; and Information Governance Leads in development and support of enterprise-wide information governance. Measures of Success: *  Superb listening, time management and organizational skills. *  Ability to clearly and concisely communicate verbally and in writing. *  Team player with a strong commitment to meeting deadlines. *  Defines applicable business rules and implemented processes to ensure compliance. *  Works effectively with cross-functional team to establish business terms and data dictionary. *  Implements policies and processes to enable data stewardship. *  Makes timely business cases to implement data integrity controls. *  Establishes, monitors, and reports operational metrics and KPIs to drive decisions / actions leading to continuous improvement of data integrity controls in support of business strategy execution. *  Escalates barriers to implementation of data stewardship activities. ' Qualifications ' * Bachelors degree in an analytical major required (Health Management, Finance, Economics, Engineering, Computer Science, Information Management); graduate degree (MBA, MS) and/or Six Sigma designation (i.e. green or black belt) is desirable.  Experience in the Health Care and/or Health Advocacy preferred. * 7+ years of progressive analytical business experience (e.g. data and process analysis, developing quality metrics, developing policies, standards, and processes) required. * Strong understanding of medical terminology. * Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application. * Superior written and verbal communication skills to clearly document and communicate business requirements and actions plans.  * People / matrix management experience required, including the ability to foster teamwork and skill development and the proven ability to mobilize resources effectively.  Strong internal control orientation and cross functional project or program management expertise required.  * Demonstrated ability to communicate and interact with all levels and functions within an organization.  Excellent interpersonal, consulting, and relationship management skills.  * Strong analytical and problem solving skills with emphasis on both process and technology to solve business problems.  Demonstrated ability to work at both conceptual and detailed levels.  Creative thinker with ability to think outside the box and translate strategies into actions.  * Proficient in data querying / statistical analysis tools (e.g., MS Excel, MS Access, SAS, SQL, COGNOS, etc.). ' Pay Benefits Work Schedule ' CIGNA offers a competitive compensation and comprehensive benefits package including health and wellness benefits, 401k plan, and work/life balance programs, as well as opportunities for career growth and development. ' How To Apply ' We encourage you to complete all questions on the candidate profile if you wish to be considered for this opportunity. ' EEO Statement ' CIGNA is an Equal Opportunity Employer

Job Title: Flexo Quality Control Manager Company: Location: New Haven, CT Description: We are looking for a dependable, motivated individual with a strong desire to succeed in a fast paced environment. The company is seeking a Quality Control Manager. Responsibilites for this position include: 1. Ensure that the customer?s quality requirements are met. 2. Manage the day-to-day activities within the Quality Control Department. 3. Maintain calibration program 4. Perform internal audits 5. Perform root cause analysis on customer & internal rejections 6. Be familiar with customer needs and tailor the capabilities of personnel and equipment to meet those needs. College degree or related field or 5 years experience within the pressure sensitive printing industry. The qualified candidates must have a strong statistical background. Lean Manufacturing, Six Sigma, Continuous Improvement, ISO Certification a plus. There is also a 25% bonus attached which is paid depending upon how we finish the year/budget. Please send resume to Shannon at Register to View

Job Title: Quality Management Coordinator Company: Lawrence & Memorial Hospital Location: New London, CT Description: Employer Information About Lawrence & Memorial Hospital

Job Title: Quality Control Manager Company: Company Confidential Location: Shelton, CT Description: Apply now to join one of the worlds largest label manufacturers.  We are looking for a dependable, motivated individual with a strong desire to succeed in a fast paced environment. The company is seeking a Quality Control Manager.  Responsibilites for this position include: 1.  Ensure that the customer’s quality requirements are met.  2.  Manage the day-to-day activities within the Quality Control Department.3.  Maintain calibration program4.  Perform internal audits5.  Perform root cause analysis on customer & internal rejections6.  Be familiar with customer needs and tailor the capabilities of personnel and equipment to meet those needs.  College degree or related field or 5 years experience within the pressure sensitive printing industry.  The qualified candidates must have a strong statistical background. Lean Manufacturing, Six Sigma, Continuous Improvement, ISO Certification a plus.

Job Title: Associate Director of Quality Improvement - U.S.-310371 Company: UnitedHealth Group Location: Trumbull, CT Description: Job Category:Medical & Clinical OperationsReference Code:310371Position Type:Full-time, Regular UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans? Associate Director of Quality Improvement - U.S.-310371UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.Description AmeriChoice is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you're ready to help make health care work better for more people, you can make a historic impact on the future of health care at AmeriChoice. We contract with states and other government agencies to provide care for over two million individuals. Working with physicians and other care providers, we ensure that our members obtain the care they need with a coordinated approach. Position Description: Positions in this function include those responsible to build best in class national quality initiatives that place AC at the forefront nationally for quality improvement for our members and improve HEDIS/state mandated quality metrics, collaborating with the local health plans. Primary Responsibilities: Supports the Director in the identification, development, implementation, improvement and monitoring of national quality improvement initiatives Analyzes data, conducts barrier analysis, identifies best practices, and facilitates the design and implementation of improvement activities in identified areas that distinguish AmeriChoice as "Best in Class" Provides ongoing oversight, measurement and reporting to national quality committees of implemented national improvement activities Coordinates activities with other national quality staff/departments for national quality program improvement activities Acts as Quality Subject Matter Expert, including but not limited to RFP responses and health plan improvement activities Provides work direction and manages performance of direct reports that support national quality improvement activity in collaboration with local health plans You can be a part of this team. You can put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered. Locations listed are preferred, but other locations may be considered. Qualifications Qualifications: Clinical Registered Nurse with current licensure preferred Bachelors degree in Science or Business required; Masters degree preferred Demonstrated knowledge of statistical processes, measurement and analysis preferred Six Sigma training preferred Proven ability to lead and attain national quality improvement activity that demonstrates "Best in Class" 8+ years clinical practice experience 5+ years experience in Medicaid and/or Medicare health care and insurance industry, including quality improvement activity and regulatory and compliance requirements 4+ years demonstrated leadership and team development skills Proficiency in software applications that include, but are not limited to, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, statistical analysis Demonstrated ability to assist with focusing activities toward a strategic direction as well as develop tactical plans, drive performance and achieve targets Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Title: RN-Director, Quality Improvement & Performance Company: Milford Hospital Location: Milford, CT Description: Milford Hospital seeks an experienced individual to join our dynamic and growing team.Milford Hospital combines a strong feeling of community with state-of-the-art diagnostic and treatment technology. Director, Quality Improvement and PerformanceResponsibilities include coordinating continuous survey readiness to meet accreditation requirements by JCAHO and other regulatory agencies; facilitating the JC Preparedness Committee and Performance Improvement Committee; and overseeing the Performance Improvement and Quality Assurance departments, medicine peer review, core measure compliance and clinical risk management. At least 5 years of professional experience encompassing PI, Quality Management or related activities in a healthcare facility; at least 3 years in a management role; a CT RN license, BSN or a related degree; and applicable experience are required. A Master’s degree is preferred; CPHQ is desired.We offer competitive compensation and excellent benefits including health, dental, vision, life & pension; free parking, and a suburban setting on the Connecticut Shoreline.

Job Title: Supplier Quality Management-Associate QE Company: Mallinckrodt Location: North Haven, CT Description: General SummarySupport the Supplier Quality Management function in its role to evaluate suppliers and monitor their performance. The goal of this effort is to improve quality, reduce cost and assure on-time delivery of components, services, sub-assemblies, and sometimes finished devices.Principal Duties and Responsibilities ? Communicate company expectations and requirements to Suppliers. ? Participate in formal audits of suppliers throughout the US. This requires interpretation of supplier management and operating practices and determination of conformity to Covidien standards. Assure tight timelines are met for report publication. ? Participate in long term planning of corrective action at suppliers. Assure suppliers meet commitments to achieving target dates for completion. ? Lead interdepartmental meetings to decide on supplier audit dispositions and techniques to mitigate risk. ? Serve as an advisor to suppliers on the interpretation of Covidien requirements. ? Execute the preparation, distribution, tracking and filing of questionnaires, surveys, and other means of evaluating supplier quality systems for compliance. ? Foster a sense of teamwork and partnership with suppliers. ? Track and rate supplier performance. ? Effect continuous suppler improvement through the issue of Supplier Corrective Action Requests (SCARs), ? Collaborate with cross functional departments to help assure seamless communication. ? Participate in meetings, take minutes; create agendas, maintain schedules, and create reports. Participate in cross-functional teams engaged in improving vendor performance. ? Establish knowledge of current best practices in Supplier Quality management. ? Work with various departments within company on quality initiatives as required ? Complete other assignments and duties as directed.Please refer to job code *D2093B4CEA3ABDB1 when responding to this ad.

Job Title: Acute Clinical Care Quality Management Coordinator Company: Etech Hi, Inc. Location: Waterford, CT Description: RN Quality Management Coordinator An outstanding opportunity is open for Quality Management Coordinator with experience working in the clinical health field.    Job Description  A Registered Nurse Quality Management Coordinator with 5 years experience in acute clinical care.Collaborate in the development and implementation of Quality plans, programs and annual reportsMonitor and evaluate patient care activities to identify trends and opportunities for improvementSupport, facilitate and participate in departmental, hospital, and system committees and project teams, including leading/ facilitating hospital- wide CQI TeamsIdentify issues proactively that are related to quality of care and make appropriate referrals, ensuring review, investigation and follow-through as appropriateLead and direct one or more key processes, which may include, but are not limited to, quality, regulatory and risk management functions: Quality Reviews, State Reportable, Sentinel Events, Root Cause Analysis, Peer Review, JCAHO and other accreditation, Risk Management, PRO Quality Projects and issuesDemonstrate effective and efficient computer skills including spreadsheet, Word, and graphics in order to support assigned clinical cluster initiatives and hospital wide CQI TeamsDemonstrate statistical thinking skills, including knowledge and use of simple statistics, process variation and data analysis in order to provide analysis of data for CQI Teams and clinical cluster quality initiativesCollaborate in reporting trends, measures, and outcomes to leadership and appropriate internal quality groupsWorks with confidential data such as patient records and financial dataGenerous benefits including: 401(k) with employer match; tuition reimbursement; on-site credit union; free parking; bonus programs; health, life, and dental insurance All candidates MUST have the following experiences to qualify for consideration DO NOT APPLY unless you are currently a Registered Nurse (RN) licensed in Connecticut (CT)Registered Nurse with a BS Degree in Nursing or other clinical health related fields from an accredited educational organizationMasters (MS) in health related field – PreferredMinimum 5 years acute care clinical experienceExperience with data analysisExperience working with regulatory systems (JCAHO, PROs) – A PLUSBackground and knowledge of QI / QA / RM (Risk Management)Experience working in large group presentation and facilitation – A PLUSDecision making that impacts hospital’s accreditation and financial well beingProficiency in computer software (MS Word, Excel, Access) - required  If interested and QUALIFIED, please send resume in Microsoft Word format to:  Register to View Keywords: RN, registered nurse, acute clinical care, data analysis, quality assurance, risk management

Job Title: Director, Quality Improvement and Performance Company: Milford Hospital Location: Milford, CT Description: Director, Quality Improvement and PerformanceGrowth and opportunitGrowth and opportunityare waiting for you atMilford Hospital.Milford Hospital combines a strong feeling of community with state-of-the-art diagnostic and treatment technology. Weare seeking an experienced individual to join our dynamic and growing team.DIRECTOR, QUALITY IMPROVEMENT AND PERFORMANCEResponsibilities include coordinating continuous survey readiness to meet accreditation requirements by JCAHO and otherregulatory agencies; facilitating the JC Preparedness Committee and Performance Improvement Committee; and overseeingthe Performance Improvement and Quality Assurance departments, medicine peer review, core measure compliance andclinical risk management. At least 5 years of professional experience encompassing PI, Quality Management or related activities in a healthcare facility; at least 3 years in a management role; a CT RN license, BSN or a related degree; and applicable experience are required. A Master's degree is preferred; CPHQ is desired.We offer competitive compensation and excellent benefi ts including health, dental, vision, life & pension; free parking, and a suburban setting.Send your resume & salary expectations to Human ResourcesMilford Hospital 300 Seaside Avenue, Milford, CT Register to View Fax: Register to View EOE M/F/H/V

Job Title: Assistant Director - Quality Management Company: Hartford Financial Services Location: Simsbury, CT Description: WHY JOIN THE HARTFORD?As a global leader in insurance, asset management and financial service products, we offer professionals every possibility for growth. And whether were helping customers or building careers, were experts at creating the kind of advantages that help people reach their goals.WHAT ARE THE RESPONSIBILITIES OF THE POSITION?The Assistant Director will be responsible for leading a newly established quality management team consisting of 12 review analysts. This quality management program will focus on pre-sale and sold case processes, activities and materials across all business segments (priority, regional and national accounts). The Quality Team will be responsible for identifying and addressing any quality or compliance issues on an ongoing basis. Specific duties of the Assistant Director include:- Within matrix environment, build relationships with key leaders in Home Office and across all GBD sales and service offices.- Commit significant time to development of staff by providing a framework for optimization of organization efficiency and personal development.- Develop, maintain and enhance all QM/QA programs in the DFSAP department.- Ensures the team will complete comprehensive full file reviews as well as implement a layered/focused review process.- Provide guidance, direction andsupport for the QM/QA team.- Develop monthly reporting package that will include trend analysis.- Effectively communicate QM findings to DFSAP management- Understand and use reporting and metrics to help track QM results and produce periodic reports.- Identify key DFSAP opportunities and work with best practices and training to reinforce key findings.- Key business owner for QM reporting in the Knowledge Matrix- Maintain up-to-date policies, processes, and procedures.- Willingness to travel (20% anticipated travel)- This position will reside in Simsbury