QA Director Jobs

Heatron Inc, is a rapidly growing worldwide provider of LED Light engines, custom resistors, and heating elements using a broad variety of technologies. Major OEM customer markets include medical equipment and laboratory devices, the semiconductor industry, various lighting applications and fixtures, automotive, and semiconductor equipment. Heatron's corporate offices and three production facilities are located in Leavenworth, Kansas (a short commute from the metropolitan Kansas City area). The company also has an LED Design Center located in Arlington Heights, Illinois (Northwest Suburb of Chicago) and a fourth production facility in Erie, Pennsylvania.

Heatron is privately owned by it's key and active management, with a 20 plus year solid track record of growth and financial performance. The company believes strongly in customer satisfaction, associate growth and development, innovation, technology, and continuous improvement using Lean manufacturing concepts.

Heatron is a growing company with over 350 associates who continually are developing and expanding their career skills, as well as be part of positive, dynamic, and growing company serving a broad variety of customers and industries. Benefits include a package of health and dental insurance, life insurance, short-term disability, flexible spending account, and 401K. Salary and bonus is commensurate with experience.

Basic Job Description
Will be responsible for managing and directing the following Quality Assurance activities:

• Corporate wide Quality Assurance Systems for all locations including 3 production facilities in Leavenworth Kansas, and one production facility in Erie, Pennsylvania, along with sales and design offices currently in Chicago and planned for future locations
• Initially will evaluate the current quality organization of the company and recommend changes to instill a sense of urgency for product and process improvement to support the company's rapid growth. This is a key leadership position that must take the company's quality system to the next level to meet its current and new customer requirements and expectations
• Maintenance, support, and continuous improvement of the Company's ISO 9001:2000 Registered quality system
• Administration and support of the Corrective Action and Preventive Action Systems, and Quality Improvement efforts of the company related to customer satisfaction and cost of quality
• Improve the current Supplier Quality program
• Evaluate current metrics of quality, as well as review and develop new metrics to allow the continued improvement of the company's performance
• Prioritizing and directing resources to facilitate continuous improvement and assist the advancement of the company's Lean Enterprise initiatives
• Manage the company's safety agency listings & registrations, which includes, UL, TUV, CSA, and related agencies, working closely with the Design engineering group
• Will work closely with both Design and Manufacturing Engineering resources across the company to improve quality systems, find root cause of failures, and maximize the utilization of quality tools for improvement
• Manage current quality staff of approximately 10-12 associates including quality engineers, auditors, inspectors, and clerical associates

• Must have broad, proven, and verifiable Quality Leadership experience in a manufacturing environment, along with possessing good mentoring and team skills
• Must have strong analytical and problem solving skills, along with ability to think strategically and plan for the future, in a rapid growth company
• Must have good business acumen and high level business ethics, along with the ability to make sound decisions
• Minimum of 10 years solid Quality Assurance background in a job shop, electrical/electronic assembly, or related manufacturing environment
• Minimum of 5 years as a Quality Assurance Manager or Director, using a registered ISO quality system, along with 6 Sigma methods, measurements and analysis tools, FEMA, preventive action system, and supplier base management
• Must have good written & verbal communication skills, along with knowledge of professional computer software tools used in today's manufacturing environments, including but not limited to MS Office, Autocad & SolidWorks, along with various quality analysis softwares
• Must have the ability to direct results based training or conduct the required training to support the quality system
• Some travel to facilities outside of the Kansas City area will be required as well as to customers, suppliers, continued educational opportunities; estimated approximately 10 to 20%, depending upon need

• Minimum of a BS degree, MS or MBA ideal; prefer Mechanical, Manufacturing, Quality, or Industrial Engineering disciplines
• Minimum 5 years of ASQ, CQE, CRE, or CQM certification

• Prefer background in electrical mechanical products or electronic assembly
• Extensive background with Lean Manufacturing concepts
• Heatron's manufacturing processes involve component assembly, circuit etching, electronic related screen printing, electrical component assembly, wire harnesses, swaging, welding, soldering, plating/coating, machining, aluminum foundry, SMT electronic assembly, and thick film micro electronics
• The following industry backgrounds are ideal; semiconductor, medical, automotive, and electro-mechanical or electronic design/assembly

Sony PlayStation®: Manager, Online QA
Foster City, California

Responsibilities:

• Direct management and mentoring of the Online QA Testers and Analysts.
• Ensuring that all QA processes are carried out in an efficient and timely manner.
• Monitoring title status, and helping to identify and resolve major and/or pending issues.
• Providing and exchanging information with others in and outside of the department, including: - Director, FQA - title status, issue escalation, risk management, etc. - Release Managers - title status, issue identification and resolution, etc. - FQA Managers - title and general information exchange, process flow, etc. - First and Third party - title status, issue resolution, issue escalation, title planning and scheduling.

Required Knowledge / Skills:

• Strong people management skills. This person will need to be proficient at adapting to and working with a variety of personality types, and have the ability to form and maintain positive working relationships. Both interacting with, and directly and efficiently managing individuals and groups of people is a key component to success in this role.
• Proven ability to effectively manage and motivate people in a high work volume environment.
• Proven ability to effectively manage processes.
• Familiar with software QA testing methodologies. Able to develop and implement new QA processes to ensure compliance with current testing requirements.
• Thorough knowledge of network related information, including a complete and comprehensive understanding of various networking protocols.
• Thorough knowledge of Internet standards (HTML, HTTP, CSS, CGI, etc.), and software usability practices.
• Thorough knowledge of the development and implementation of test plans and test/use cases.
• The ability to review departmental and project objectives, translate them into detailed tasks, and communicate them clearly to others. The ability to track and manage tasks from conception to implementation.
• Forecasting and planning in the areas of title/projects, equipment and process requirements, resource requirements and planning.
• Participation in the budget planning considerations for the Online group.
• Periodic and as necessary analysis and development of network and general QA processes.

Required Experience / Education:

• Bachelor’s of Computer Science or equivalent.
• 3+ years people and process management experience in a software QA environment.
• Network certification that covers the areas of routing and switching and network design.
• Video game industry knowledge, with a well rounded understanding of and ability to interpret testing related defects/bugs.

Preferred Experience / Education:

• 5+ years of people and process management experience in a software QA environment.
• 1+ year of people and process management in a video game industry QA environment.
  

  For confidential consideration, please submit resumes via our website and reference jobcode: #SF11434.

  Submit resume at:
  

  www.us.playstation.com/jobs
  Sony Computer Entertainment America

  Principals only please. An EEO.
  
  
  

Sony PlayStation®: Senior Manager, First Party Quality Assurance
Foster City, California

Furthermore, the Sr. Manager will provide the strategic implementation of policies and procedures for Test Operations of the World Wide Studios (WWS) Global Platform FPQA organization to include functional, non-functional, grey-box, planning and tracking Quality Assurance efforts within and throughout the Software Development Lifecycle.

Responsibilities:

• Develop and implement comprehensive test strategies to ensure adequate quality standards, risk assessment, processes and controls within the organization.
• Collaborate with WWS Product Development groups, Global Platform and GFPQA during the Software Development Lifecycle in order to evaluate and monitor the controls, gates and quality of software products.
• Provide technical, tactical, strategic leadership and planning to the QA Test Operations managers/teams.
• Defining organizational and product quality goals and devising plans to meet those goals.
• International and Global Process, Methodology and Team Development.
• As Sr. Team Leader of Test Operations you will be supported by various business units and oversee various projects across multiple teams and locations.

Qualifications:

• Excellent interpersonal skills required to communicate both internally and externally. Understanding of global management and team interaction to work toward standardized and repeatable global processes and Quality Assurance.
• Excellent ability to define or redefine processes if existing processes are inefficient or need to be created.
• Excellent understanding of software development lifecycle and QA process. Must be able to plan and coordinate software and middleware test methodologies. Very good understanding of Software Quality Engineering methodologies and processes.
• Skills required to strategically plan and implement various quality goals during test lifecycle through risk assessment, project planning, problem resolution and negotiation based on the dynamic / progressive software development lifecycle.
• Minimum of 6 years industry experience required and profound knowledge of game development practices. Existing relationships with game development community would be an added benefit to this role.
• Excellent communication and refined presentation skills required.

For confidential consideration, please submit resumes via our website and reference jobcode: SS11443.

Description of duties and responsibilities: This position reports directly to the Plant Manager and is responsible for managing the Quality Assurance function within an ISO 9000 certified manufacturing facility.