M Stoliker Location: Castle Rock, DC 98611 ... a strong educational background and professional experience in quality processes with 22 years of that in management. Worked ten years in a certified ISO 9000 customer service organization following, reviewing, and updating work processes, operating procedures and quality standards. Skilled in the engineering of new and existing building environments. Experience includes functional supervision of subcontractor's managers and technicians within a diverse workforce. Managed in a union environment providing evaluations, training, coaching and mentoring. Highly motivated energetic and hardworking, able to prioritize workload under pressure, as well as increase pace as workload demands, bein ...
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L Ntumy Location: Washington, DC 20016 ... EVANT COURSES AND PROJECTS • Drug and Technology Development: Worked on team of three to design development plan for new drug invention. Delivered 15-minute presentation to 3 external examiners representing Amarex Clinical Research Organization who critiqued development plan • Mechanisms of Pathogenesis: Worked on team of three to research and deliver 20-minute presentation on disease-causing pathogen, Schistosoma species, to class of 20 • Research Methodology: Worked on individual project to review already published six-page scientific paper on new malaria drug and presented findings to graduate class of 15 • Biochemistry; Bioinformatics; Geographic Information Systems; Le ...
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M Oconnor Location: Issaquah, DC 98029 ... onal structures. Budget responsibilities ranged from $2M to $7M where budgetary efficiencies included reductions of more than 35% without reduction in personnel. Experienced in building organizations from the ground up and restructuring existing organizations as large as 70 full-time personnel. As Senior Manager of Quality implemented Quality Best Practices that encompassed test planning, design, test case development and execution with the associated productivity statistical analysis. Established organizational processes based on Capability Maturity Model (CMM), International Organization for Standardization (ISO), Department of Defense (DoD), and National Aeronautics and Space Administra ...
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J Chovnick Location: Washington, DC 20010 ... team responsible for conducting monthly audits of our marketing partners to ensure compliance with sales quality standards. Provide feedback to clients and partner call centers. Make site visits on a periodic basis when training and/or corrective action is needed. Establish quality standards based on legal and ethical considerations. Enforce these standards and determine whether sales should be suspended at specific sites until guidelines are met. Meet with clients to discuss strategies for improving both sales quality and sales conversion rates. Monitor chargeback rates, better business bureau and attorney general complaints. Analyze audit scores, sales volume, and data integrity to assess ...
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