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Field Engineer Jobs in New York

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Job Title: Field Engineer II -FAI - Newburgh, NY
Company: Fujitsu
Location: Newburgh, NY

Description:
Fujitsu is a leading provider of customer-focused information technology and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position us to deliver comprehensive solutions that open up infinite possibilities for our customers' success.Fujitsu America, Inc. Headquartered in Sunnyvale, Fujitsu America provides a complete portfolio of business technology services, computing platforms, and industry solutions. Fujitsu platform products are based on scalable, reliable and high-performance server, storage, point-of-sale, and mobile technologies. Fujitsu combines its renowned platform offerings with a full suite of onshore, near shore and offshore system integration, outsourcing, and datacenter services covering applications, operations, infrastructure, customer service, and multi-vendor lifecycle services. Fujitsu provides industry-specific solutions for retail, manufacturing, healthcare, government, education, financial services, and telecommunications sectors. For more information on Fujitsu America's business scope, visit http://solutions.us.fujitsu.com /.   We are seeking a  Customer Service Engineer for our ITSG Department in the Newburgh, NY area.    The responsibilities of a Field Engineer II are to perform quality equipment and/or software repairs at various customer locations with little or no direct supervision. A Field Engineer II is recognized for technical hardware and software knowledge, and customer problem management expertise. The Field Engineer II must be available to work flexible shifts, standby and overtime as required, and to adhere to all company ISO policies and procedures.   Team Responsibilities Follow directions from call managers regarding call assignments within designated time frames.Maintain inventory control per set goals by the Field Manager.Travel as required by the Resource or Call Management Team or by his or her direct Field Manager or the acting Field Manger in charge.Responsible for achieving Customer Satisfaction objectives at all accounts or within the account group.Responsible for implementation of ISO 9001 processes within the account or account group.Responsible for appropriate communication between associated internal organizations and customers within the account or account group.Improve technical knowledge through OJT, video training, computer based training, and formal classroom assignments.Adheres to defined logistic and escalation procedures.Demonstrates and adheres to FAI safety practices and procedures. Comprehend and support equipment through formal training, on the job training, CBT, and documentation.Adheres to defined logistic and escalation procedures.Demonstrates and adheres to FCS safety practices and procedures.Participate in Team standby rotation.  Technical Responsibilities Diagnose and correct failures in assigned hardware products effectively using resources as appropriate to restore proper operation in minimum time, seldom requiring assistance.Maintains a working knowledge of FAI diagnostic and maintenance procedures to assist in solving customer problems.Capable of distinguishing between hardware and software problems across a multi- vendor environment.Takes a leadership role in the development and execution of hardware service activities such as installation/relocation of machines, FCOs, and deferred maintenance to minimize interruptions to the system's operation.Delivers technical consulting services to customers such as quickstarts, operating system upgrades, patches, training etc.Establish and maintain site log information when applicable, appropriate spares inventory, updated diagnostics and documentation, and adhere to the ISO 9001 procedures.Proven capabilities in diagnosing and correcting system malfunctions related to at least one Operating System/Platform, i.e. OS390, Open Systems and/or NT.Participate in Team standby rotation. High School Diploma or higherA+ Certification and a certification in at least one of the current Operating Systems1 to 3 years prior experienceAbility to lift up to 50 lbsAbility to use test/diagnostic equipment such as a PCs and digital multi-meters.Ability to develop effective relationships with others and communicate with account personnel as appropriate.Ability to conduct a business meeting.Demonstrates project management skills.Demonstrates good written and oral communication skills.Projects a professional image.Working PC knowledge ~




Job Title: Field Service Engineer
Company: ThinkEnergyGroup.com
Location: Astoria, NY

Description:
Six (6) to twelve (12) month contract position located in the New York City area for a Field Engineer that has field installation to start up experience with GE D11 steam turbines. Mob/Demob, per diem, and travel pay are available. ResponsibilitiesProvide technical direction to engineers, technicians and skilled labor performing work on the installation to assure the executed work reflects the technical requirementsAs needed assist in the execution of job-planning that define the installation details to be performed through engineering procedures, drawings, schedules, and process instructions Provide timely, accurate, professional reports as neededProvide, audit, and implement quality control requirements for installation work in compliance with Engineering standardsServe as a primary technical resource for on-site work and lead resolving engineering and product issuesAs needed assist with schedule details, project milestones, manpower requirements, quality issues, and tools / equipment requirements to the appropriate individualsRequirementsBachelor of Science in Engineering OR minimum of 7 years of field engineering experience within the Power Generation industry with minimum of 3 years of Steam Turbine installation experienceExpertise with GE D11 steam turbines and the ability to provide installation direction and guidance Strong organizational skills Demonstrated ability to communicate effectivelyAdvanced computer skills with Microsoft Office Suite, Project Management Applications, and on-line applications Solid project management skillsBenefitsPer Diem x 6 days a weekMobilization and DemobilizationPaid Vacation401KHealth Insurance, and more... Related Words: steam turbine, mechanical engineer, mechanical engineering, turbine installation engineer, field mechanical engineer, bsme, field engineer, field service engineer, field technician, field service technician, ge d11




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